Public Participation


All PURA proceedings are open to the public. This page provides some of the many ways ratepayers, docket participants, and other stakeholders can engage or intervene in a docketed matter. It is important to note the Authority gives equal consideration to comments that are received verbally or in writing.


Contact PURA

Customer Affairs: View Customer Affairs resources and contact information.

File a Public CommentComments filed in PURA proceedings become a public record and will be posted in the public docket database and available for public viewing.

File a Complaint: If your company does not resolve your matter to your satisfaction, you can contact PURA.  

Navigate the Docket System

Make a Filing: Submit documents electronically through PURA's web-filing system.

Tutorial - Search for Docket Filings: In this training video, we review how to navigate PURA's web-filing system.

Tutorial - Making an Electronic Filing: In this training video, we review how to make an electronic filing in a PURA proceeding. 

Participate in a Public Hearing

Guide to Public Hearings: Navigate PURA's public hearings.

Sign Up for NotificationsSign up for public notification emails.

Freedom of Information Act Compliance Policies: PURA is committed to making its public records available to the public as quickly and conveniently as possible.


Contact Us: If you need assistance in locating documents on the web, or that are not available electronically, contact the Executive Secretary's Office at 860-827-2836 or