If you are having trouble paying your utility bill, ask your utility if you are eligible for hardship status. If you are not eligible for hardship status, ask about enrolling in a COVID-19 payment plan. Effective March 18, 2020, PURA is no longer requiring paper copies of documents filed electronically through the Web Filing System. (View PURA's COVID-19 Actions)


All filings submitted by the 10 investor owned water companies in Connecticut are processed by the Public Utilities Regulatory Authority (PURA).  These filings address complex regulatory issues including: 
  • cost of /rates for water,
  • mergers and acquisitions,
  • transactions with affiliates, including holding companies,
  • water company land sales,
  • water infrastructure and conservation adjustment mechanism,
  • economic viability of small water system,
  • takeover of non-viable water systems,
  • sale of water company assets,
  • rate design and
  • revenue requirements. 
Water Company Rate Schedules:
Uniform System of Accounts:
Private, Non-profit Land-Holding Organizations (Land Trusts) which have registered to receive notice of water company plans to sell land or change water supply plans

Content last updated October 2019