If you are having trouble paying your utility bill, ask your utility if you are eligible for hardship status. If you are not eligible for hardship status, ask about enrolling in a COVID-19 payment plan.  PURA COVID actions. Effective March 18, 2020, PURA is no longer requiring paper copies of documents filed electronically through the Web Filing System.   Electronic Filing


All filings submitted by the 10 investor owned water companies in Connecticut are processed by the Public Utilities Regulatory Authority (PURA).  These filings address complex regulatory issues including: 
  • cost of /rates for water,
  • mergers and acquisitions,
  • transactions with affiliates, including holding companies,
  • water company land sales,
  • water infrastructure and conservation adjustment mechanism,
  • economic viability of small water system,
  • takeover of non-viable water systems,
  • sale of water company assets,
  • rate design and
  • revenue requirements. 
Water Company Rate Schedules:
Uniform System of Accounts:
Private, Non-profit Land-Holding Organizations (Land Trusts) which have registered to receive notice of water company plans to sell land or change water supply plans

Content last updated October 2019