Activities Not Regulated by PURA
The following services and/or activities are not regulated by PURA:
- Solar Panel/Batteries: Including installers or problems with solar panels/batteries after installation
- Internet or Broadband - FAQs: Internet and Broadband
- Cable TV: Programming, channels, rates, or products carried by cable TV companies - FAQs: Cable Television
- Cell/Mobile: Billing and services for cell phones, smart phones, or mobile phone
- DBS/satellite or Streaming Services (e.g., DirecTV, DISH Network, Roku)
- Property Easements
- Vegetation Management in Transmission Corridors
- Interstate Gas Pipelines
- Public Health issues (e.g., water quality, 5G/ impact of transmission signals, LED lighting)
- Lease Agreements / Landlord – Tenant Issues
- Municipal water and municipal electric companies’ services and rates (e.g., Wallingford Electric, Norwich Public Utilities, Metropolitan District Commission)
- Sewers: Services and charges including Water Pollution Control Authorities
- Damage Claims regardless of cause
- False advertising claims
- Fraud claims
- Heating oil companies
- Propane gas companies
- Master antenna companies such as AMSAT