Department of Energy and Environmental Protection Public Utilities Regulatory Authority

PURA is hosting a public meeting to identify improvements to our participation process, such as methods to increase access and stakeholder engagement in PURA proceedings. Please join us on Thursday, March 20 at 6pm at the Center for Contemporary Culture at the Hartford Public Library, at 500 Main Street, Hartford, CT 06103. Interpretation services are available upon request, and Spanish interpretation will be offered by default. Interested parties can request additional interpretation services by emailing the PURA Case Coordinator, Ussawin Bumpen at Ussawin.bumpen@ct.gov by March 18, 2025. Child-focused activities will be offered as well. For more information on this docket, visit EngagePURA.org

Activities Not Regulated by PURA

The following services and/or activities are not regulated by PURA:

  • Solar Panel/Batteries: Including installers or problems with solar panels/batteries after installation
  • Internet or Broadband - FAQs: Internet and Broadband
  • Cable TV: Programming, channels, rates, or products carried by cable TV companies - FAQs: Cable Television
  • Cell/Mobile: Billing and services for cell phones, smart phones, or mobile phone
  • DBS/satellite or Streaming Services (e.g., DirecTV, DISH Network, Roku)
  • Property Easements
  • Vegetation Management in Transmission Corridors
  • Interstate Gas Pipelines
  • Public Health issues (e.g., water quality, 5G/ impact of transmission signals, LED lighting)
  • Lease Agreements / Landlord – Tenant Issues
  • Municipal water and municipal electric companies’ services and rates (e.g., Wallingford Electric, Norwich Public Utilities, Metropolitan District Commission)
  • Sewers: Services and charges including Water Pollution Control Authorities
  • Damage Claims regardless of cause
  • False advertising claims
  • Fraud claims
  • Heating oil companies
  • Propane gas companies
  • Master antenna companies such as AMSAT
 
 

View Industries We Regulate