Activities Not Regulated by PURA

The following services and/or activities are not regulated by PURA:

  • Solar Panel/Batteries: Including installers or problems with solar panels/batteries after installation
  • Internet or Broadband - FAQs: Internet and Broadband
  • Cable TV: Programming, channels, rates, or products carried by cable TV companies - FAQs: Cable Television
  • Cell/Mobile: Billing and services for cell phones, smart phones, or mobile phone
  • DBS/satellite or Streaming Services (e.g., DirecTV, DISH Network, Roku)
  • Property Easements
  • Vegetation Management in Transmission Corridors
  • Interstate Gas Pipelines
  • Public Health issues (e.g., water quality, 5G/ impact of transmission signals, LED lighting)
  • Lease Agreements / Landlord – Tenant Issues
  • Municipal water and municipal electric companies’ services and rates (e.g., Wallingford Electric, Norwich Public Utilities, Metropolitan District Commission)
  • Sewers: Services and charges including Water Pollution Control Authorities
  • Damage Claims regardless of cause
  • False advertising claims
  • Fraud claims
  • Heating oil companies
  • Propane gas companies
  • Master antenna companies such as AMSAT
 
 

View Industries We Regulate