The Shut-off Moratorium in effect for residential customers will end on Thursday, October 1, 2020, for non-hardship customers, and on Friday, October 31, 2020, for financial hardship customers.  For more information contact your utility or Consumer Affairs. PURA COVID actions. Effective March 18, 2020, PURA is no longer requiring paper copies of documents filed electronically through the Web Filing System.  See PURA's Electronic Filing page under the "Make a Filing" tab for more details, including how to file confidential materials.  Electronic Filing

Call Before You Dig

Call Before You Dig (CBYD) is a program established to protect the public safety with regard to excavations near underground facilities by providing a communications link between excavators, public agencies, and public utilities.  Excavation damage to underground utility facilities can cause fires and explosions, injuries, deaths, and significant disruptions to public utility service.  Excavators must call CBYD prior to digging, and then CBYD will notify all utilities that might be in the area.  Utilities will then locate their pipes and cables using paint and stakes, so excavators can conduct their work without causing damage.  The Public Utilities Regulatory Authority (PURA) oversees the program, and may assess civil penalties in the thousands of dollars for any party who violates the Statutes and Regulations.
 


To have your utilities located, contact CBYD by calling 811 or 1-800-922-4455.


If you have questions regarding the CBYD program, please contact the PURA Call Before You Dig Unit:

Daniel Nivison Public Utilities Engineer III daniel.nivison@ct.gov 860-827-2780
Sean Morris Public Utilities Engineer I sean.morris@ct.gov 860-827-2888
Karl Baker
Public Utilities Supervisor of Technical Analysis
karl.baker@ct.gov 860-827-2661
 
Content last updated May 2020