Department of Energy and Environmental Protection Public Utilities Regulatory Authority

Electric and gas utilities have begun notifying residential customers with unpaid and/or past-due balances that if they do not take action and contact their utility to enroll in a payment plan, they are at risk of having their gas services terminated on Thursday, May 2, 2024. If your household has received a notification from your utility company, please contact them directly to set up a payment plan to keep your services on. These plans charge no interest, and all customers qualify at least once for one or more of these plans. After engaging with utility providers, customers may also contact PURA’s customer affairs unit for specific questions regarding payment arrangements. View eligibility, utility contact information



The Public Utilities Regulatory Authority (PURA) is responsible for regulating the rates and services of Connecticut’s two investor-owned electric distribution companies (EDCs): The Connecticut Light and Power Company dba Eversource Energy (Eversource) and The United Illuminating Company (UI), in accordance with applicable statutes and regulations. PURA’s regulation of the EDCs covers a broad range of areas, such as:

  • Distribution rates and other charges;
  • The provision of safe, adequate and reliable service;
  • The wholesale procurement of electricity;
  • The administration of renewable power contracts;
  • Emergency performance and incident response procedures;
  • The administration of utility poles;
  • Vegetation management practices;
  • Metering and billing accuracy; and
  • Customer education and outreach.

In addition, PURA is responsible for the licensing of electric suppliers, registration of electric aggregators, and the oversight of renewable energy and renewable portfolio standards.

Grid Modernization

Learn more about PURA’s Framework for an Equitable Modern Grid

Electric Supplier Information

Information for Electric Suppliers and Aggregators

Information for Customers Choosing a Supplier 

Information for Electric Ratepayers

Renewable Energy

Learn more about Connecticut's Renewable Portfolio Standards, statewide clean energy programs, other renewable energy initiatives and programs.

Cybersecurity

Learn more about Connecticut's Cybersecurity Program and annual review of critical infrastructure.

Additional Resources