If you are having trouble paying your utility bill, ask your utility if you are eligible for hardship status. If you are not eligible for hardship status, ask about enrolling in a COVID-19 payment plan.  For more information, contact your utility. The Shut-off Moratorium for residential customers ends on October 1, 2020, for non-hardship customers, and on October 31, 2020, for financial hardship customers.  For more information contact your utility or Consumer Affairs. PURA COVID actions. Effective March 18, 2020, PURA is no longer requiring paper copies of documents filed electronically through the Web Filing System.   Electronic Filing

Cybersecurity and Connecticut's Public Utility Companies

On April 14, 2014, PURA issued a strategic plan, Cybersecurity and Connecticut's Public Utilities, which outlined a roadmap to strengthen the cybersecurity practices of public utility companies.  On April 6, 2016, PURA issued its Cybersecurity Action Plan, which established a collaborative process among State officials and Connecticut’s electric, natural gas, and major water utilities to conduct an annual review of the companies’ cybersecurity programs. 

Annual cybersecurity reports are available, below.

The State of Connecticut’s Cybersecurity Resource Page provides additional information and resources, including recommended best practices, for officials, private organizations, and individuals.

Content Last Updated March 2020