Starting in May, electric and gas utilities began notifying residential customers with unpaid and/or past-due balances that if they do not take action and contact their utility to enroll in a payment plan, they are at risk of having their services terminated. If your household has received a notification from your utility company, please contact them directly to set up a payment plan to keep your services on. These plans charge no interest, and all customers qualify at least once for one or more of these plans. After engaging with utility providers, customers may also contact PURA’s customer affairs unit for specific questions regarding payment arrangements. View eligibility, utility contact information:

Latest Topics


Grid Modernization

Learn more about PURA’s framework for an equitable modern electric grid in Connecticut.




Solar and Storage Developments in Connecticut: New Solar Tariffs + Potential Statewide Storage Program

Watch Joshua Ryor, PURA’s director of Utility Programs and Initiatives, explain new solar programs and a potential new storage program coming out of Connecticut.


Comprehensive Water Planning Process/CT Water Planning Council

In recent years, Connecticut’s General Assembly renewed efforts for water resource planning with the passing of Public Act 14-163, which directed the Water Planning Council to develop a State Water Plan for the management of the water resources of the state. The overarching goal for such a plan was to balance the needs of public water supply, economic development, recreation and ecological health.




Governor's Council on Climate Change

On September 3, 2019, Governor Ned Lamont issued Executive Order No.3, re-establishing and expanding the membership and responsibilities of the Governor’s Council on Climate Change, also known as the GC3. In addition to continuing to address mitigation strategies to reduce greenhouse gases, the newly expanded GC3 will also consider adaptation and resilience in the face of climate change impacts.





Cybersecurity and Connecticut's Public Utility Companies 

The State of Connecticut’s Cybersecurity Resource Page provides additional information and resources, including recommended best practices, for officials, private organizations, and individuals.


PURA Issues Ruling on Utilities’ Preparation for, Response to Tropical Storm Isaias

On April 28, 2021, PURA issued a ruling finding that The Connecticut Light and Power Company d/b/a Eversource Energy (Eversource) and The United Illuminating Company (UI) each did not meet certain acceptable performance standards in preparing for, and responding to, Tropical Storm Isaias.




PURA Establishes Statewide Electric Storage Program

On July 28, 2021, PURA issued a final decision as part of its Equitable Modern Grid initiative that establishes a nine-year, statewide Electric Storage Program for all residential, commercial, and industrial customers in an effort to foster a more reliable and resilient electric distribution system.



Content Last Updated October 2021