One of the key tools in minimizing damage to underground utility facilities is a one-call system – a system where an excavator can make one call to a centralized place and have the location of underground facilities near the proposed excavation marked. Through this mechanism, damages can be minimized.

 

In 1977, the Department of Public Utility Control sponsored legislation to establish a mandatory, state-wide one-call system - Public Act 77-350, codified as Connecticut General Statutes §16-345, et. seq.  Regulations that implement the program are contained in Regulations of Connecticut State Agencies §16-345-1, et. seq.

Congestion
As more and more infrastructure is installed underground and as more of it is relocated to accommodate new infrastructure, the chances of a buried facility being struck by excavating equipment increases.

 

The need for excavators to call before they dig increases as congestion continues to become a greater and greater problem. In order to protect the integrity of existing buried facilities and to ensure the safety of the citizens and workers, excavators must comply with all the requirements of the Statewide mandatory excavation damage program.