Department of Energy and Environmental Protection Public Utilities Regulatory Authority

Electric and gas utilities have begun notifying residential customers with unpaid and/or past-due balances that if they do not take action and contact their utility to enroll in a payment plan, they are at risk of having their gas services terminated on Thursday, May 2, 2024. If your household has received a notification from your utility company, please contact them directly to set up a payment plan to keep your services on. These plans charge no interest, and all customers qualify at least once for one or more of these plans. After engaging with utility providers, customers may also contact PURA’s customer affairs unit for specific questions regarding payment arrangements. View eligibility, utility contact information



All filings submitted by the 10 investor-owned water companies in Connecticut are processed by the Public Utilities Regulatory Authority (PURA). These filings address complex regulatory issues, including: 
  • cost of /rates for water,
  • mergers and acquisitions,
  • transactions with affiliates, including holding companies,
  • water company land sales,
  • water infrastructure and conservation adjustment mechanism,
  • economic viability of small water system,
  • takeover of non-viable water systems,
  • sale of water company assets,
  • rate design and
  • revenue requirements. 


Water Company Rate Schedules
Uniform System of Accounts

  

Additional Resources