As many CT customers are experiencing increases in electric bills, PURA is committed to hearing from the public. While we welcome feedback, please note that the best place to direct individual questions about your bill is to your utility company. Additionally, we kindly ask for your patience as PURA's small call center team works to respond to the large volume of inquiries being received. Please refer to these Frequently Asked Questions for further information: PURA FAQs



All filings submitted by the 10 investor-owned water companies in Connecticut are processed by the Public Utilities Regulatory Authority (PURA). These filings address complex regulatory issues, including: 
  • cost of /rates for water,
  • mergers and acquisitions,
  • transactions with affiliates, including holding companies,
  • water company land sales,
  • water infrastructure and conservation adjustment mechanism,
  • economic viability of small water system,
  • takeover of non-viable water systems,
  • sale of water company assets,
  • rate design and
  • revenue requirements. 


Water Company Rate Schedules
Uniform System of Accounts

  

Additional Resources