Connecticut State Department of Public Health

December 22, 2021 – Commissioner’s order: Out of state licensed providers should read this memo from DPH Commissioner Manisha Juthani, MD and note the list of professions authorized by the Commissioner’s order

CT WiZ: Access My Immunization Record

Blue and White CT WIZ logo the I in Wiz is a syringe
Get your immunization record through the secure CT WiZ Public Portal, a free service provided by the Connecticut Department of Public Health Immunization Program.

Patients and legal guardians can access official immunization records for themselves and their minor children using the CT WiZ Public Portal. 
 

GO TO CT WiZ PUBLIC PORTAL

The CT WiZ Public Portal allows individuals who were vaccinated in Connecticut to access their own immunization records, while parents and guardians can also access their child’s records. You have the option of getting a PDF copy of your full immunization record, or your COVID-19 vaccine record that contains your SMART Health card, which is a digital copy of your COVID-19 vaccine record that can be stored on your phone as a QR code. (Note: CT DPH does not issue replacement 'CDC COVID-19 Vaccination Cards' to the public.)

Support: Complete this online form if your (or your minor child's) immunization record is missing immunizations or was not found in the CT WiZ Public Portal.

If you need assistance by phone, you may call our main line at (860) 509-7929 Monday-Friday 8:30am-4:30pm during business hours.

Frequently Asked Questions 

Click on a question below to learn more:

CT WiZ Public Portal and Vaccine Record Questions

SMART Health Card/QR Code Questions for Recipients

SMART Health Card Verifier for Participating Organizations (such as large venues, airports, businesses, etc.)



How do I access an immunization record on CT WiZ?

Visit CT WiZ Public Portal and follow the steps below to access your immunization record. You will be asked to enter information about yourself or your child to view and download/print records. 

To access your COVID-19 QR code online, you need to download your COVID-19 Record from the CT WiZ Public Portal.

Step-by-step Videos

Public Portal Overview Guide
Click the links below to view a one page overview of the CT WiZ Public Portal in English and Spanish.

Step-by-step instructions:

  1. Go to CT WiZ Public Portal (you must be using Google Chrome, Microsoft Edge, or Mozilla Firefox).
  2. Enter your or your child's name, date of birth (MM/DD/YYYY), and gender.
  3. Select your relationship to the patient whose record you are accessing. Note: Parents cannot search and access their adult (18+) child's record.
  4. Indicate how you would like to receive a code to access the immunization record (either Mobile Phone or Email), then enter the phone number or email you or the patient used when registering for the vaccination.
  5. Click "Search" to locate the record. Note: A search result will only appear if there is an exact match in CT WiZ of the name, date of birth, and cell phone or email used at registration for the vaccine.
  6. To view, save or print your Full Immunization Record, click the "Download Full Record" button on the top right corner of the screen. 
    To view, save or print your COVID-19 Record and QR code, click “Download COVID-19 Record”.
    Note: If you are downloading your COVID-19 Record on a mobile phone, the record with your QR code will appear in a new browser tab. If you are downloading your COVID-19 Record on a desktop, the record with your QR code will appear as a PDF.
    • Some Internet browser configurations may cause PDFs generated in CT WiZ to download and not display immediately. If your Immunization Record does not display, check the download folder on your device for the downloaded file. Chrome and Firefox are recommended when using CT WiZ.
    • It is important that the immunization record you download from CT WiZ is saved securely on your personal/private device and if you print your immunization record, please store it in a safe place.



What records are available on CT WiZ?

CT WiZ Immunization Record image
Full Immunization Record

Your full immunization record lists all reported vaccines you or your child have received as a patient in Connecticut, the dates of immunization as reported by your provider to CT WiZ, and your or your child’s age at the time of immunization. This official certificate can be used for schools, childcare, camps, college, work, and travel.
 
Official COVID-19 Record You have the option to also receive a record with just your COVID-19 vaccine history. This record does not include history of other immunizations listed on your full immunization record.
SMART Health Card Image 

SMART Health Card/QR Code The SMART Health Card is a secure, digital version of your COVID-19 immunization record. It uses a QR code on your device to verify proof of vaccination and keeps your other personal and health information private. Use it at establishments such as restaurants, concert venues and other places for public gatherings.



What privacy protections are in place with accessing my vaccination record from CT WiZ?

The CT WiZ Public Portal will only allow you to search your own or your minor child’s record. Security and protection of patient records is extremely important. The public portal will not allow you to access another person’s record. Here’s how it works:

  • The CT WiZ Public Portal uses “two-factor authentication” to verify your identify. After entering your information, you select either text or email to receive your verification code.
  • You will receive a verification code to the phone (by text) or email address on record IF the information you entered in the portal matches exactly what was reported to CT WiZ (first name, last name, date of birth, gender, and email or phone). Once you enter the verification code in the portal, you can access your record.
  • If the CT WiZ Public Portal does not find your record, you can complete this online form with proof of your identification attached to request an update to access your immunization record, or you can contact the State Immunization Program for assistance during business hours Monday – Friday, 8:30 AM - 4:30 PM (Phone: 860-509-7929).

If you access your COVID-19 Vaccination Record which has a QR code, you can use this QR code to securely and conveniently provide your proof of vaccination. You will also be asked to provide a photo identification when you show your QR code to ensure security of your vaccination record.

 


How do I request a mailed or faxed copy of my record?

Please review the steps above to access your or your child's immunization record online using the CT WiZ Public Portal. If you are unable to use the CT WiZ Public Portal, you can request your record to be mailed or faxed to you within 1-3 business days (plus mail time if applicable).

  • By Phone: Call the CT Department of Public Health Immunization Program at (860) 509-7929, Monday through Friday 8:30am-4:30pm, excluding state holidays. With proof of identification, you can receive a free copy of your/your child’s immunization record by mail or fax.
  • Online:  If you are requesting an immunization record and need to submit proof of identification and a release of information, proof of guardianship, or Power of Attorney for an adult and cannot use the CT WiZ Public Portal, please  complete this online form. 

 

How long will it take me to get my record through the CT WiZ Public Portal?

The public portal can provide your immunization record within minutes. If you are using the portal for the first time you may find the information in your record needs to be updated for you to use the portal. If you need to meet a deadline (such as a vaccine mandate or for travel), please plan ahead and give yourself plenty of time to use the portal.



How do I request an update to my immunization record or submit proof of identification?

If you have tried to access your (or your child's) immunization record through the CT WiZ Public Portal and your record was not found, or you are requesting your immunization record by mail or fax and need to submit proof of identification to DPH, please  complete this online form. 

*Note: If you are the legal guardian you must submit proof of identification and proof of guardianship to access the record. You may submit this to DPH through the online form or by mail to CT DPH Immunization Program 410 Capitol Ave, MS #11 MUN Hartford, CT 06134 or fax (860) 707-1925.



I am receiving an error message that my record was unable to be found. What happened?

To ensure security of records, an exact match is required when you search.

  • This includes your name, date of birth and the email or cell phone used at the vaccination clinic. You will need to have access to your email or cell phone to retrieve the verification code and enter it into the portal to verify your identity. 
  • Parents and guardians cannot pull up their adult (18+) children’s records.

Troubleshooting tips for entering your information:

  • Use the exact name you used during registration at the clinic. Double check your vaccination appointment confirmation or related records to see if you may have used a nickname or alternate name.
  • Use the email or cell phone you used at the clinic registration.
  • Ensure you correctly typed the information when searching on the CT WiZ Public Portal.
  • Please Note: If email is not received instantly, check spam or junk email folders. If the phone number or email address you provided is incorrect and does not match what is in the patient record you will not be able to access the record. 
You won’t find the record if the contact information does not match what the provider reported to CT WiZ. If you are unable to locate your record, you can complete this online form to request an update to access your immunization record, or you can contact the State Immunization Program for assistance during business hours Monday – Friday, 8:30 AM - 4:30 PM (Phone: 860-509-7929).



My record is incomplete/missing vaccination doses. Why?

Your provider may not yet have reported the vaccination doses to CT WiZ. Contact your provider for assistance. If you cannot reach your provider, you can contact the State Immunization Program for assistance during business hours Monday – Friday 8:30am-4:30pm  (Phone: 860-509-7929) or complete the online form.



I received an error message saying that I have exceeded my allowed number of searches and am now locked out. What happened?

If you exceed the search attempt limit, you will be temporarily locked out. You will be able to try again later.

Note: If multiple people are accessing the portal from the same internet network address, such as from a common network address at a workplace (also known as IP address), you may receive an error that you have exceeded your log-in attempts. Attempts from a common IP address are cumulative and if attempts are clustered too close together in time, will result in a lock out. This is by design to prevent phishing.



Do I need a login to access the CT WiZ Public Portal?

No. If you are accessing the CT WiZ Public Portal, you do not login to the CT WiZ system itself and do not request a username. In order to access the immunization record through the CT WiZ Public Portal, it uses “two-factor authentication” to verify your identify. After entering your search information, you select either Text or Email to verify your identity and you will receive your verification code to enter into the portal.
 
Please Note: If email is not received instantly, check spam or junk email folders. If the phone number or email address you provided is incorrect and does not match what is in the patient record you will not be able to access the record. For support, click on the HELP button on the top right corner of the public portal.



What is CT WiZ?

CT WiZ is the official Immunization Information System for Connecticut. Click here for more information about CT WiZ including the benefits and how to enroll.

Need additional Help with the Public Portal?

  • If you tried using the CT WiZ Public Portal and your record was not found, you can complete this online form to request an update to access your immunization record.
  • Call our Main Immunization Program at Phone: 860-509-7929 during business hours Monday – Friday, 8:30 AM – 4:30 PM.
  • You can also reach this contact information for support by clicking the HELP button on the top right corner of the public portal.



How do I get my records if I was vaccinated in another state?

If you were vaccinated in another state, please visit Contacts for Immunization Record | CDC and select website or phone number.  

How do I get my vaccinations received outside of Connecticut added to my CT WiZ record?

  • If you were vaccinated in another state, visit:  Contacts for Immunization Records | CDC  and select the state website or phone number to access your immunization record from the state where you were vaccinated.
  • If you now reside in Connecticut and wish to update your CT WiZ record with doses received outside of Connecticut, you will need to provide proof of vaccination and your identification through this secure submission form.

Can businesses or employers access the CT WiZ or the CT WiZ Public Portal to verify an employee’s vaccine status?

No, per state law, businesses or employers cannot access the CT’s Immunization Information System, called CT WiZ, or the CT WiZ Public Portal, for their employee’s immunization records, unless they have a signed release of information from their employee and fax or mail it to the Department of Public Health Immunization Program requesting that employee’s immunization record be mailed or faxed to their company. For more information, please visit:  ALL ABOUT CT WiZ

If employees lose their CDC COVID-19 Vaccination Card or their proof of vaccination, employees can access their own record through the secure online  CT WiZ Public Portal (see above instructions) or may contact the DPH Immunization Program. 



What is a SMART Health Card?

SMART Health Cards are digital vaccination record cards of your COVID-19 vaccination history with a 2D barcode (commonly known as a QR code) from a trusted issuer such as an immunization registry, healthcare provider or pharmacy. It can be printed on paper or saved digitally. You can use a smartphone to scan it and securely save it to your smartphone or onto an app, or you can simply save or print it for future use.

The QR code can then be scanned by a compatible SMART Health Card verifier app at places like airports or large venues that require proof of vaccination, if you choose to share it. You will also be asked for proof of identification, such as photo ID, to ensure the privacy and security of your vaccination record.

You may have a SMART Health Card from your healthcare provider’s patient portal, such as MyChart,  or from your retail pharmacy portal. The SMART Health Card is your consolidated COVID-19 vaccination record in CT WiZ available by mail or fax upon request or though the CT WiZ Public Portal.



How do I store my Smart Health Card?

You have a few options on how you choose to store your Smart Health Card. You can either:

  • Print the image or PDF.
  • Store it securely on your smartphone or electronic device:
    • Download and save the PDF to your documents
    • Take a screenshot and save it to your photos. Tip: Mark the photo as a favorite so you can easily find it.
  • Save it  securely on your smartphone or electronic device through an app such as:  Apple Wallet and Health  or  Common Pass. Please see the tips below for Apple and Android devices.
    • Troubleshooting Tips:
      • Ensure your electronic device's camera settings are enabled to scan QR codes (Go to Settings - Camera - QR Codes)
      • If you are using an application that you have allowed that application access to your device's camera (Go to Settings - Privacy - Camera - Ensure the application in use is allowed to access the camera)

For Apple devices:

  • For instructions/help from Apple:   Apple Support (Add verifiable COVID-19 vaccination information to Apple Wallet and Health)
  • For Devices up-to-date Software version with iOS 15.1 or above (See Apple Support to find your software version)
    1. Obtain your SMART Health Card.
    2. Scan the QR Code using your device’s camera.
    3. Once it scans a popup will appear and you can save the record by clicking the blue button “Add to Wallet and Health”.
    4. Your record will now be saved in the Apple Health app and in your Apple Wallet.
How to store SMART card - Apple 

For older Apple devices (with operating system 13.2 or above):

  1. Download the  CommonPass app. 
  2. Obtain your SMART Health Card.
  3. Scan the QR code in the CommonPass app and confirm pass creation. This app will retrieve your health status and generate a “CommonPass” with your record that you can access through the app.

For Android devices:

  • For instructions/help: Add your COVID-19 Card to your Android device 
  • For devices with an operating system 8.0 or above:
    1. Download the CommonHealth app. 
    2. Obtain your SMART Health Card .
    3. Scan the QR code in the CommonPass app and confirm pass creation. This app will retrieve your health status and generate a “CommonPass” with your record that you can access through the app.
    4. If you are using a Samsung device, you will be prompted to download your record to Samsung Pay by clicking the “Add to Samsung Pay” link. Open Samsung Pay and click “COVID-19 Vaccine Pass”.
How to store SMART Card - Samsung

*Note:  CommonPass  does not yet display booster shots  (COVID-19 vaccination dose 1 and 2, if applicable will display, but additional/booster doses will not currently display in CommonPass.) For the CDC definition of fully vaccinated, visit: CDC 

Are all Digital Vaccination Records with a QR code also SMART Health Cards?

Not all Digital Vaccination Records with a QR code are Smart Health Cards. A SMART Health Card will have the SMART trademarked logo above the QR Code as seen below. These are compatible with third party verifiers, such as large venues, airports, businesses, etc., that have a SMART Health Card compatible verifier app installed. The  CT WiZ  COVID-19 vaccination record is a SMART Health Card and is currently available by mail or fax upon request or though the CT WiZ Public Portal.

SMART Card QR Code Image


Do all states/countries offer a SMART Health Card on a COVID-19 vaccination record?

Not all states offer a  SMART Health Card/QR Code. There is no national/international standard QR code.

  • Look for the SMART Health Card logo under your QR code. This will enable participating organizations with a verifier app that are is compatible with SMART Health Cards to scan the QR code and verify your COVID-19 vaccination record.
  • If you are traveling or visiting a venue, check their website for ‘acceptable proof of vaccinations’ ahead of time. Travelers can check airlines and embassy websites.
  • In Connecticut, the CT WiZ COVID-19 vaccination record contains a SMART Health Card/QR code which is available by mail or fax upon request or through the CT WiZ Public Portal.
  • If you were vaccinated in another state, visit:  Contacts for Immunization Records | CDC  and select the state website or phone number to look for your immunization record in the state where you were vaccinated. If you now reside in Connecticut and wish to update your CT WiZ record with doses received outside of Connecticut, please complete this submission form.


Is a SMART Health Card from CT WiZ the same as the QR Code on my VAMS vaccination certificate?

The  CT WiZ  COVID-19 vaccination record is a SMART Health Card. Businesses with a compatible verifier app that follow  SMART Health Card  standards will be able to scan the CT WiZ QR code, if you choose to share it. The VAMS vaccination certificate has a QR code, but it is not currently compatible with a SMART Health Card verifier app.

The CT WiZ COVID-19 vaccination record is a consolidated record, as VAMS records from Connecticut are reported to the CT WiZ.



Do SMART Health Cards replace my CDC COVID-19 Vaccination Record Card?

A SMART Health Card  is another way for you to provide proof of COVID-19 vaccination. By providing it digitally, along with a proof of identification, you are ensuring security and privacy of your record in a tamperproof way. You may have a SMART Health Card from a trusted issuer such as your healthcare provider’s patient portal, such as from  MyChart, retail pharmacy portal, or from  CT WiZ by mail or fax upon request or through the CT WiZ Public Portal.



I don’t have a smartphone, internet access, and/or a printer. Can I still get and use a SMART Health Card?

Yes. You can request a printed copy of your SMART Health Card to be mailed to you. You can call the Connecticut Department of Public Health Immunization Program at (860) 509-7929  Monday-Friday 8:30am-4:30pm during business hours. You will need to submit proof of identification before the printed SMART Health Card is sent to you.



I saved my SMART Health Card to my phone, but then I got another COVID-19 vaccination. How do I add my recent COVID vaccination?

Apple Wallet:
If you received another dose after you already added your initial dose(s) to your iPhone or app, you will want to delete your initial record from your Apple Health and Wallet apps (for iPhones) first before uploading your new record.
For Apple devices:

  • Add, View and Share:  Add verifiable COVID-19 vaccination information to Apple Wallet and Health - Apple Support  (ensure Software version is iOS 15.1)
  • How to delete your old record:
    • Open your Apple Health app
    • Click Browse
    • Scroll to Health Records
    • Click Immunizations
    • Click COVID-19 Vaccine
    • Click on your old record
    • Scroll down and click Delete Record
    • Click “Delete” when asked, "Are you sure you want to delete?"
    • Now you can pull up your new COVID-19 vaccination record that contains all doses received, scan it with your camera, and add the updated record to your Health app and Wallet the same way you did the first time

Android Device:



How do SMART Health Cards protect my privacy?

The Connecticut Department of Public Health, CT WiZ, is a trusted issuer of the  SMART Health Card. Your COVID-19 vaccination history is stored directly within the SMART Health Card as a 2D barcode (commonly known as a QR code). The SMART Health Card ensures security and is protected by cryptography. Your QR code is generated at random each time you access your record in the CT WiZ Public Portal and is not saved on a server.

The SMART Health Card can only be scanned and read by a participating organization (such as large venues, airports, businesses, etc.) through  SMART Health Card compatible verifier apps that are designed to interpret the data stored in the QR code. Sharing this QR code with a participating organization is completely up to you. By providing it digitally, along with a proof of identification, you are ensuring privacy of your COVID-19 vaccination record in a tamperproof way.
Note: Using a fake vaccine card is federal crime:  Report suspected use of fake COVID vaccination cards

 



What happens to my information after I share my SMART Health Card?

You should only share your  SMART Health Card with trusted participating organizations. If you are not comfortable with the organization seeing the information in your SMART Health Card (trusted issuer name, vaccine type, dates of vaccine doses, and name of vaccine recipient) you may choose not to share it. You will also be asked to present your proof of identification, such as photo ID, to ensure the privacy and security of your vaccination record.



How do I share my SMART Health Card with participating organizations?

Once you have accessed your  SMART Health Card and saved it to your smartphone or onto an app, you can share it from your smartphone, or present the printed version to a participating organization. The organization will scan your QR code and verify your COVID-19 vaccination record. Only organizations with a compatible verifier app will be able to scan it. You will also be asked to present a photo ID to ensure security and privacy of your vaccination record.
Note: Using a fake vaccine card is federal crime:  Report suspected use of fake COVID vaccination cards.


Why am I asked for my photo ID when I share my SMART Health Card?

Participating organizations (such as airports, large venues or businesses) with a compatible verifier app request proof of identification, such as a photo ID, in addition to the SMART Health Card to help ensure privacy and security of your vaccination record. The  SMART Health Card  ensures accuracy and prevents tampering of vaccination records.
Note: Using a fake vaccine card is federal crime:  Report suspected use of fake COVID vaccination cards



Who do I contact for help with questions about my SMART Health Card from the CT WiZ?

  • For support with storing and sharing your SMART Health card, visit:  SMART Health Cards.
  • For support with how to access your record through the CT WiZ Public Portal visit:  Access My Immunization Record
  • If you need additional assistance with updating or accessing your record from CT WiZ, you can complete  this online form  or you may call our  Main Immunization Program at Phone: 860-509-7929 during business hours Monday – Friday 8:30am-4:30pm.

Is there any cost to using a SMART Health Card?

No.  SMART Health Cards  are available for FREE. You may have a SMART Health Card from a trusted issuer such as your healthcare provider’s patient portal, such as from  MyChart,  retail pharmacy portal, or from the CT WiZ Public Portal.

The CT WiZ vaccination record is your consolidated COVID-19 vaccination record. If you decide to share your SMART Health Card with a trusted organization, there is no fee for you or them.



How do organizations use a SMART Health Card Verifier to confirm an individual’s vaccination status?

Overview Video:

Specific verifier apps will be able to scan the SMART Health Card QR code and verify an individual’s COVID-19 vaccination record. These verifier apps were not developed by DPH or through a DPH-held contract. Organizations should use a verifier app that is  SMART Health Card compatible. Participating organizations (such as large venues, airports, or businesses) can select what verifier app will work for them. They can verify a SMART Health Card/QR code from an individual’s mobile device or print-out. The organization should also request proof of identification, such as a photo ID, to ensure privacy and security of the individual’s vaccination record cards.

Note: Using a fake vaccine card is federal crime: Report suspected use of fake COVID vaccination cards

For example: The SMART Health Card Verifier is a free service by The Commons Project that enables organizations to scan a SMART Health Card QR code to quickly verify an individual’s COVID-19 vaccination status. 
Visit:  SMART Health Card Verifier App — The Commons Project  and  SMART Health Card Verifier App - FAQs

  • Download the  SMART Health Card Verifier App  from the  Apple  or  Google Play store.
  • Ensure you have a strong Wi-Fi connection and use the camera within the app to scan SMART Health Card QR code
    • Scanning a SMART Health Card QR code reveals whether the SMART Health Card is valid, whether the issuer is in  The Common Trust Network’s Registry of trusted issuers, and information on the SMART Health Card (trusted issuer name, vaccine type, dates of vaccine doses, and name of vaccine recipient).
    • Results include:
      • Verified and scanned as valid and comes from a verified trusted issuer.
      • Partially verified and scanned as valid, but may have come from an issuer that is not recognized – issuer may not be part of the  CommonTrust Network.
      • Not verified and scanned as not valid – may have been corrupted or modified after it was issued.

    • Troubleshooting Tips:
      • Ensure your electronic device's camera settings are enabled to scan QR codes (Go to Settings - Camera - QR Codes)
      • Ensure that you have allowed the verifier application access to your device's camera (Go to Settings - Privacy - Camera - Ensure the application in use is allowed to access the camera or Go to Settings - The verifier app in use - ensure "camera" is allowed access)


Do organizations need to pay for an app to scan a SMART Health Card?

Apps such as the  SMART Health Card Verifier by The Commons Project  are free.