Information for Persons with Disabilities - ADA/504
Title II Americans With Disabilities Act/Section 504 Policy Notice
Title II ADA/504 Complaint Form and Procedure
Transition Plan - September 2019
Reasonable Modification Contacts by Company or District
Public Transportation Reasonable Modification Policy
Public Transportation ADA Accessibility Feature Policy
ADA Rail Station Elevator Outage Procedure
ADA Training Video Library
The Department requests that you please review the above 2019 ADA Transition Plan (DRAFT) document and provide us with any comments or suggested improvements by email to dot.ADAtransitionplan@ct.gov.
There is a GIS Map that shows the current level of accessibility of curb-ramps and state-owned traffic signals in the State-owned public right-of-way.
Future updates to this map will include accessibility of Department owned buildings and other facilities in our right-of-way.
To view the map, please visit: ADA Webmap
To view the dashboard, please visit: ADA Dashboard
CTDOT will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in CTDOT’s offices, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of CTDOT, may click here to contact the CTDOT Title VI Coordinator. Such requests should be made at least 5 (five) days prior to the event. CTDOT will try to accommodate all requests when possible. The ADA does not require the CTDOT to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
To submit a complaint that a program, service, or activity of CTDOT is not accessible to persons with disabilities you may click here to contact the CTDOT ADA Coordinator, who can forward to the appropriate person/organization to address your concern. CTDOT will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.