Consumer Assistance Process
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When is a facility fee allowed or not allowed?
Learn when a facility fee can and cannot be charged by a hospital.
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Consumer Assistance Process
Learn what you can do if you have issues with your doctor’s charges and billing.
Consumer Assistance Process -
Detailed hospital bills
Find out if your hospital bill is correct by getting a detailed copy.
Consumer Assistance Process -
How do I report a complaint about a health care provider?
Consumer Assistance Process
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What is a facility fee?
Learn more about hospital facility fees.
Consumer Assistance Process -
How do I know if I might have to pay a facility fee?
Learn how to tell when you may be charged a facility fee
Consumer Assistance Process -
How will I know if I have been charged a facility fee
Learn how to look for a facility fee on your billing statement
Consumer Assistance Process -
What do I do if I think I have been charged a facility fee in error
Find out how to get help understanding if the facility fee on your billing statement is correct
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What are the Office of Health Strategy's responsibilities when it comes to facility fees?
Learn how OHS manages facility fee data and provides consumer support
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Claim or Prior Authorization Denials
See who to contact for help with a claim denial or insurance bill.
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Hospital payment plans
Learn what you can do is you feel your hospital displays unfair billing practices.
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What is a trauma activation fee?
Learn about trauma activation fees and how they're billed.
Consumer Assistance Process About Filing or Finding Data -
Find affordable health insurance
Learn how to find affordable, quality health care insurance in Connecticut through Access Health CT.
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Get medical record copies
Learn how to get a copy of your medical records, including what kinds of information you are legally allowed to have
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Handle unpaid hospital bills
Learn what actions to take if you are unable to pay your Connecticut hospital bill.
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Understand hospital bills
Learn what to do if you receive a hospital bill with confusing charges.
Consumer Assistance Process