NOTICE:

Beginning August 4th, the Department of Social Services has partnered with the state’s Community Action Agencies (CAA) to distribute the one-time $300 grocery card to those who have lost their SNAP benefits due to federal work rules eligibility changes. Individuals who have lost their SNAP benefits because of these changes should reach out directly to their local CAA. More information about the ABAWD changes are located on SNAP Time Limits webpage. If you need additional food pantry, soup kitchen or mobile food assistance, visit 211 Connecticut website or Connecticut Foodshare website

Changes to SNAP and HUSKY Health work rules can be hard to understand. But many people will not lose their benefits. The Department of Social Services has made two prescreeners available - one for SNAP and one for HUSKY - to determine whether these changes apply to you. Find out more about how it will impact you on our H.R.1 changes to SNAP and HUSKY Health website and DSS Benefits and H.R.1 website , which answers questions about work requirements and exemptions for SNAP and HUSKY (Medicaid).



EBT System Changes are Coming!


Read time: 6 minutes

DSS is upgrading our EBT system. We will offer new features to help keep your EBT card and benefits safe. This upgrade is part of our commitment to help improve and simplify your EBT experience.

You can now use ebtEDGE, a new mobile app and online portal to manage your EBT card. You will create a new account with ebtEDGE that allows you to view transactions.

You can continue using MyDSS to manage your EBT card and check your EBT balance.

What is NOT changing?

  • Your EBT card and PIN stay the same. You do not need a new card or PIN
  • MyDSS will remain the go to, mobile friendly way to reach DSS anywhere, any time!
    • MyDSS allows you to:
      • report changes,
      • renew benefits,
      • upload documents,
      • download a proof of benefits letter,
      • check your EBT card balance,
      • lock and unlock your EBT card,
      • and more!
  • The EBT Customer Service number isn’t changing – 1-888-328-2666
  • Get help with your MyDSS account

 

What is new?

  • New mobile app called ebtEDGE
  • Stronger security features including identity verification
  • Check your transaction history on ebtEDGE

 

When is this happening?

The EBT system upgrade will begin at 12:00a.m. on Sunday, November 15, 2026, and last most of the day.

During the upgrade, you will NOT be able to:

Food Assistance Cash Assistance General Information

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