NOTICE:

Due to a water main break the Waterbury Resource Center will be closed, Dec. 16 and 17, 2025. We apologize for the inconvenience. If you need information about your benefits please call 855-626-6632 or go to MyDSS.CT.GOV. 

Learn about potential changes to DSS benefits due to the federal budget reconciliation bill (H.R.1) in our article, What will change with DSS benefits following the passing of federal H.R.1?

How do I order a replacement EBT card?

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Read time: 6 minutes

Please note the process for requesting a replacement EBT card has changed.  Please call 1-855-6-CONNECT (1-855-626-6632) for a replacement EBT card.  Please listen carefully and select the option to check a connect EBT card balance or to replace a lost, stolen or damaged EBT card.  2-1-1 is no longer able to accept replacement EBT card requests.

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