State of Connecticut Department of Banking

Martin Luther King, Jr. Corridor Designation - Request for Information The Department of Banking is seeking applications for the designation of "Martin Luther King, Jr. (MLK) Corridors" to promote secured and unsecured lending in the state with the intention of stimulating economic development within those corridors. More information may be found here. Apply via the DAS CTSouce Bid Board, type DOB-24084 in the search field.

Federal Government
Bank and Credit Union Consumer Complaints

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[ Complaints Against Connecticut Banks ]


While the Department of Banking is committed to assisting consumers with questions or complaints, we do not supervise federally chartered institutions. If your issue involves a national bank, federal savings bank or federal savings and loan association, you may need to contact a federal government agency listed below.  Refer to our banks in Connecticut page to determine the primary regulator for a particular institution.

Similarly, the department does not supervise federally chartered credit unions. If your issue involves a federal credit union, you may need to contact the National Credit Union Administration.  Refer to our credit unions in Connecticut page to determine the primary regulator for a particular credit union.

Office of The Comptroller of the Currency (OCC)
(issues involving national banks)

Customer Assistance Group
1301 McKinney Street, Suite 3450
Houston, TX 77010
Telephone: 1-800-613-6743 (Monday through Friday 7:00 am to 7:00 pm CST)
Fax: (713) 336-4301

Web site: www.helpwithmybank.gov (Online Customer Complaint Form)

National Credit Union Administration (NCUA)
(issues involving federally chartered credit unions, generally identified by the word "federal" in their name).

NCUA Regional Office
9 Washington Square
Washington Avenue Extension
Albany, NY 12205

NCUA Web site: www.ncua.gov
Regional Office Web site: www.ncua.gov/AboutNCUA/org/Region1.htm
Regional Office Email: region1@ncua.gov

Federal Deposit Insurance Corporation (FDIC)
(issues involving federally insured institutions)

Boston Area Office *
15 Braintree Hill Office Park
Braintree, MA 02184-8701
Telephone:  (781) 794-5500
                  Toll-free: 866-728-9953

Nationwide Consumer Response Center - toll-free at 1-877-ASK-FDIC (1-877-275-3342)
Information specialists available Monday - Friday, 8:00 a.m. to 8:00 p.m., Eastern time, with recorded information on deposit insurance available 24 hours

Email: Consumer@FDIC.gov
Web site: www.fdic.gov

* covers Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island and Vermont

Regulatory Links