Office of Emergency Medical Services Homepage

The mission of the Office of Emergency Medical Services is to be responsible for program development activities, including, but not limited to:

Public education and information programs | Regional council oversight  | Training and Education | EMS for Children  | the HeartSafe Communities Program

Welcome to the OEMS pages of the new DPH website!  As we acclimate to the new user interface, you may continue to see changes on the OEMS pages.  You may have noticed the menu on the left side of the page no longer has the hyperlinks to the familiar OEMS pages you are used to.  Below are hyperlinks to all of those pages.  We continue to work on the new pages so keep checking back for new content.

 About OEMS pageCEMSTARS (Data) pageCommittees & Workgroups pageOEMS Communications & Reference Documents page

OEMS Contact Information pageEducation & Training pageOEMS Forms pageLicensing & Certifications page

Links & Resources pageLocal EMS Planning pageRegulations & Statutes pageStatewide EMS Protocols page 


Recent News:

NewUpdate regarding vehicle inspections and EMS organization application review

With the recent retirement of Elizabeth Johnston, Jay Falcioni will be handling vehicle inspections, and the Regional EMS Coordinators will be reviewing EMS organization applications.  Contact information can be found on the Contact Us page.

2019 Ambulance Rate Packages

The 2019 Ambulance Rate packages were sent out on April 20, 2018.  The deadline for submission is close of business (4:30pm) August 31st, 2018.  Contact Renee Holota with questions. 

List of Infectious Disease Designated Officers

In accordance with CGS 19a-904, which requires posting of a list of Infectious Disease Designated Officers for all EMS organizations on our website, the list is now available to be downloaded as a roster through the eLicense website .

1. Browse to the eLicense website ;
2. Scroll down and click on the "Emergency Medical Services" section;
3. Click the box next to "List of Infectious Disease Coordinators By EMS Organization (No Fee Required)", then click "continue" at the bottom of the page;
4. Choose the file format you would like and click "download". A file will open on your computer.

Certified Stroke Centers

Passed during the 2017 Legislative Session, Public Act 17-146 (Sec. 40) requires any hospital certified as a comprehensive stroke center, primary stroke center or acute stroke-ready hospital to submit attestation from the nationally recognized certifying organization to the Commissioner of Public Health.  Visit our new Certified Stroke Center page for a listing.

Designated Trauma Centers

Pursuant to Regulations of Connecticut State Agencies Sec. 19a-177-4, hospitals seeking designation as a Trauma Facility must be verified by the American College of Surgeons, Committee on Trauma, and apply to the OEMS. A current listing of hospitals can be found on the American College of Surgeons Trauma Center Database website. 

Application processing time for EMS Provider applications

Average processing time is 4-6 weeks.  This 4-6 week processing time begins when OEMS has received all the documentation necessary for processing.  To check the status of your application,  visit the e-license website or send an email to

Reminders to all Certified & Licensed EMS Organizations...

Has your EMS organization had a change in leadership? If you have a new chief of service, please notify DPH/OEMS in writing on agency letterhead within ten business days.  This will assure we have your organization's proper contact information for correspondence. Do you need to drop off paperwork to OEMS? Our office is in a secure building. A drop-box is conveniently located at the 1st floor security desk at 410 Capitol Avenue to submit applications, fees or any other documents.  Please schedule an appointment if you wish to meet with the staff.  (Note:  It is strongly recommended that all documentation be submitted via U.S. Mail, fax or email.  Please remember, cash is not accepted.)  Please visit our Contact Info Page to email the appropriate representative if you wish to schedule an appointment.  You may find more information regarding who may be best suited to assist you on our About OEMS Page.

Investigation Complaint Form

Please download the form on our forms page to report complaints regarding Connecticut EMS organizations or individual providers.

PSA Listings now available

Primary Service Area lists are now available to download as a pdf.  Click on an image below to download a pdf of the listing by town or by EMS organization.

PSA Listing by Town   PSA Listing by EMS Organization