Department of Energy and Environmental Protection Public Utilities Regulatory Authority

As many CT customers are experiencing increases in electric bills, PURA is committed to hearing from the public. While we welcome feedback, please note that the best place to direct individual questions about your bill is to your utility company. Additionally, we kindly ask for your patience as PURA's small call center team works to respond to the large volume of inquiries being received. Please refer to these Frequently Asked Questions for further information: PURA FAQs

Press Releases

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  • PURA Launches Social Media Presence

    Connecticut’s Public Utilities Regulatory Authority (PURA) is pleased to announce that it has launched new social media accounts on Twitter, Facebook, YouTube and LinkedIn.

  • PURA Releases 2020 Connecticut Public Utility Annual Cybersecurity Report

    Connecticut’s Public Utilities Regulatory Authority (PURA) today released its annual ‘Public Utilities Critical Infrastructure Report’ reviewing 2020 cybersecurity vulnerabilities and policies of regulated electric, gas and water utilities, as well as information pertaining to cyber attacks that occurred in the previous year.

  • PURA Ruling Sets Base Rates for Connecticut Water Company Customers

    Connecticut’s Public Utilities Regulatory Authority (PURA) today issued a final decision regarding rate changes for customers of The Connecticut Water Company (CWC) that become effective July 28, 2021. The company provides water and fire protection service to approximately 105,000 customers, or 360,000 people, across 60 communities in the state.

  • Senate Reappoints PURA Vice Chairman Betkoski III as Utility Commissioner

    The state Senate voted Friday to reappoint John W. "Jack" Betkoski III as one of three commissioners of Connecticut’s Public Utilities Regulatory Authority (PURA).The state House of Representatives also recently voted to reappoint Betkoski.

  • Connecticut Launches Statewide Battery Storage Program with Green Bank and Utilities to Jointly Administer Incentives to Improve Resilience and Benefit Ratepayers

    PURA launches Energy Storage Solutions, a statewide electric storage program for all Eversource and United Illuminating (UI) residential, commercial, and industrial customers in an effort to foster a more reliable and resilient electric distribution system, especially for vulnerable communities.

  • Connecticut Launches Statewide Electric Vehicle Charging Program

    PURA today announces the launch of a webinar series, in partnership with the state’s electric utilities, as well as additional resources to support the rollout of the statewide Electric Vehicle (EV) Charging Program.

  • PURA Establishes the Innovative Energy Solutions Program

    PURA today established the Innovative Energy Solutions Program as part of its Equitable Modern Grid initiative to encourage development of novel programs, technologies, products and services.

  • PURA Releases 2021 Public Utilities Annual Cybersecurity Report

    PURA today released its fifth ‘Public Utilities Annual Cybersecurity Report’ reviewing 2021 cybersecurity programs of regulated electric, gas, and water utilities.

  • PURA Establishes Statewide Electric Storage Program

    Connecticut’s Public Utilities Regulatory Authority (PURA) today issued a final decision as part of its Equitable Modern Grid initiative that establishes a nine-year, statewide Electric Storage Program for all residential, commercial, and industrial customers in an effort to foster a more reliable and resilient electric distribution system.

  • PURA Establishes Statewide Electric Vehicle Charging Program

    Connecticut’s Public Utilities Regulatory Authority (PURA) today issued a final decision as part of its Equitable Modern Grid initiative that establishes a nine-year program to support the installation of electric vehicle charging infrastructure across the state, focusing on equity and inclusion.

  • PURA Seeks Input on Management Audits

    Connecticut’s Public Utilities Regulatory Authority (PURA) is seeking public input on the scope of management audits that the Authority has initiated. The Authority will be auditing the management and operations of the three Avangrid companies in Connecticut (United Illuminating, Southern Connecticut Gas, and Connecticut Natural Gas) and has developed a draft Audit Workplan for the audits.

  • PURA Urges Safe Digging Practices As Governor Lamont Proclaims April Call Before You Dig Month

    In recognition of April as ‘Call Before You Dig Month,’ Connecticut’s Public Utilities Regulatory Authority (PURA) today reminds homeowners, commercial excavators, and utility operators to practice caution with any digging project by using the e-ticket system at www.CBYD.com or calling 8-1-1 before you dig. 

  • Connecticut Water Planning Council Seeks Public Comment on Draft of State Water Plan

    The members of the Connecticut Water Planning Council (WPC) today announced that they have published a draft version of the State Water Plan that they have been developing onto the council’s website (www.ct.gov/water) and have opened a public review period to give Connecticut residents, businesses, and other stakeholders an opportunity to provide feedback before it is finalized early next year.

  • DEEP Launches Resource Assessment in Response to Executive Order 59

    Connecticut’s Department of Energy and Environmental Protection (DEEP) and the Public Utilities Regulatory Authority (PURA) have launched a joint process that will lead to a study of the current and projected future viability of the Millstone nuclear generating facilities, the role of such facilities as well as others in meeting Connecticut’s carbon and other emission targets, and mechanisms to achieve those targets.

  • PURA Opens Rate Adjustment Proceeding After Federal Tax Cuts and Jobs Act

    Today, the Public Utilities Regulatory Authority (PURA) initiated a proceeding to consider adjustments to rates that may be appropriate for Connecticut customers of regulated utilities, to account for revisions to tax laws—including corporate tax rates--contained in the recently enacted Federal Tax Cuts and Jobs Act (Tax Act).

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