Department of Energy and Environmental Protection Public Utilities Regulatory Authority

Starting in May, electric and gas utilities began notifying residential customers with unpaid and/or past-due balances that if they do not take action and contact their utility to enroll in a payment plan, they are at risk of having their services terminated. If your household has received a notification from your utility company, please contact them directly to set up a payment plan to keep your services on. These plans charge no interest, and all customers qualify at least once for one or more of these plans. After engaging with utility providers, customers may also contact PURA’s customer affairs unit for specific questions regarding payment arrangements. View eligibility, utility contact information: https://portal.ct.gov/pura/consumer-services/payment-assistance-programs

2023

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  • 8/25/2023 PURA Ruling Sets Distribution Rates for United Illuminating Customers

    PURA today approved a Final Decision that rejects The United Illuminating Company's proposed distribution rate increase of $131 million over three years.

  • 7/11/2023 PURA Releases Quarterly Newsletter

    The Connecticut Public Utilities Regulatory Authority (PURA) today released its quarterly newsletter highlighting major docket decisions adopted during the second quarter of 2023 in the electric, water, natural gas, and telecommunications industries.

  • 5/19/2023 PURA Announces Electric Rate Adjustments to Take Effect July 1

    Electric rates for Eversource and United Illuminating customers will change July 1, 2023. These adjustments will result in a net reduction to rates.

  • 4/26/2023 PURA Resets Electric Utility Regulatory Framework to Better Serve the Public

    The Connecticut Public Utilities Regulatory Authority on April 26, 2023 issued a Final Decision as part of its investigation into a Performance-Based Regulation framework for the state’s electric distribution companies.

  • 4/4/2023 PURA Releases First Quarter 2023 Newsletter

    The Connecticut Public Utilities Regulatory Authority (PURA) today released its quarterly newsletter highlighting major docket decisions adopted during the first quarter of 2023 in the electric, water, natural gas, and telecommunications industries.

  • 4/3/2023 Governor Lamont Proclaims April 2023 as Call Before You Dig Month

    Governor Ned Lamont today issued a proclamation declaring April 2023 as “Call Before You Dig Month” in Connecticut to remind residents and contractors about the importance of calling 811 or visiting www.CBYD.com before starting any excavation activities.

  • 3/15/2023 PURA Orders Rate Decrease for Aquarion Water Customers

    The Connecticut Public Utilities Regulatory Authority (PURA or the Authority) today approved a Final Decision that rejects Aquarion Water Company’s proposed multi-year distribution rate increase and instead reduces current customer rates effective immediately..

  • 2/2/2023 PURA Releases Inaugural Annual Report

    The Connecticut Public Utilities Regulatory Authority (PURA or the Authority) today released its first Annual Report to underscore the agency’s work in 2022 and preview major topics in the current year.

  • 1/3/2023 PURA Releases Fourth Quarter Newsletter

    The Connecticut Public Utilities Regulatory Authority (PURA) today released its quarterly newsletter highlighting major docket decisions adopted during the fourth quarter in the electric, water, natural gas, and telecommunications industries.