Starting in May, electric and gas utilities began notifying residential customers with unpaid and/or past-due balances that if they do not take action and contact their utility to enroll in a payment plan, they are at risk of having their services terminated. If your household has received a notification from your utility company, please contact them directly to set up a payment plan to keep your services on. These plans charge no interest, and all customers qualify at least once for one or more of these plans. After engaging with utility providers, customers may also contact PURA’s customer affairs unit for specific questions regarding payment arrangements. View eligibility, utility contact information:

Press Releases


PURA Releases First Quarter 2023 Newsletter


(New Britain, CT – April 4, 2023) – The Connecticut Public Utilities Regulatory Authority (PURA) today released its quarterly newsletter highlighting major docket decisions adopted during the first quarter of 2023 in the electric, water, natural gas, and telecommunications industries.

The newsletter also previews key procedural meetings, opportunities for public comment, and planned final decisions scheduled in the second quarter of 2023.



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For Immediate Release: April 4, 2023
Contact: Taren O’Connor

Joe Cooper