Public Participation
All PURA proceedings are open to the public. This page provides some of the many ways ratepayers, docket participants, and other stakeholders can engage or intervene in a docketed matter. It is important to note the Authority gives equal consideration to comments that are received verbally or in writing.
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Contact PURA
Customer Affairs: View Customer Affairs resources and contact information.
File a Public Comment: Comments filed in PURA proceedings become a public record and will be posted in the public docket database and available for public viewing.
File a Complaint: If your company does not resolve your matter to your satisfaction, you can contact PURA.
Get Involved
Stakeholder Group Compensation Program: View more information about the funds available to groups representing the interests of utility customers. This program seeks to enable traditionally underrepresented groups to make meaningful contributions to proceedings before PURA. Compensation is available to groups to use for attorney’s fees, expert witness fees, and other costs necessary to prepare for and participate in PURA proceedings.
Request for Intervenor or Participant Status: The Motion for Intervenor/Participant Status form is provided for your convenience, but you are not required to use that form to request intervenor or participant status.
Navigate the Docket System
Make a Filing: Submit documents electronically through PURA's web-filing system.
Tutorial - Search for Docket Filings: In this training video, we review how to navigate PURA's web-filing system.
Tutorial - Making an Electronic Filing: In this training video, we review how to make an electronic filing in a PURA proceeding.
Participate in a Public Hearing
Guide to Public Hearings: Navigate PURA's public hearings.
Sign Up for Notifications: Sign up for public notification emails.
Freedom of Information Act Compliance Policies: PURA is committed to making its public records available to the public as quickly and conveniently as possible.
Opportunities to Comment
| Docket No. | Docket Title | Description | Notice of Request for Written Comments |
| 18-06-02RE02 | Investigation of Appropriate Limitations on All Customer Contracts with Electric Suppliers Pursuant to Conn. Gen. Stat. 16-245o(m) | This docket was initiated to determine the appropriate limitations with which all customer contracts with electric suppliers must comply. It also seeks to determine the electric distribution companies' costs and timelines for implementation of any billing system changes and the recovery of such costs. | Due December 18, 2024 |
| 24-10-04 | Application of the United Illuminating Company to Amend Its Rate Schedules | In November 2024, United Illuminating filed a request to amend their rate schedules via this docket. | March 18, 2025 |
Contact Us: If you need assistance in locating documents on the web, or that are not available electronically, contact the Executive Secretary's Office at 860-827-2836 or PURA.ExecutiveSecretary@ct.gov.