RCH Provider Page
Welcome to the Residential Care Home (RCH) Provider Resource Page. Here you’ll find trainings, tools, and guidance to support the important work you do every day in caring for residents. Whether you’re looking for education, resident rights information, clinical and recovery resources, or state and federal regulatory updates, this page is designed to connect you with practical materials and helpful contacts all in one place.Training & Education
- Residential Care Home Multi-Agency Training Series
- Residential Care Home Resident Rights Page
- ACL Home and Community-Based Settings Rule
- HCBS Final Rule: The Animated Series – Watch on YouTube
- CMS Resources on HCBS Settings Rule:
Resident & Family Support
- Contact the Long Term Care Ombudsman
- Connecticut Alliance to End Sexual Violence
- Alliance Member Centers
- Area Agency on Aging by Town
- Municipal Agents Statewide List
- DHMAS Diversion Nurse Program
- LTCOP Medicaid Transportation Complaint Rights Page
Clinical & Recovery Resources
Access Line: 1-800-563-4086 – Assists with finding medications, treatment beds, and transportation. Please note the individual must meet medical necessity for appropriate referrals.
- DHMAS Walk-In Assessment Centers
- CT Behavioral Health
- DHMAS Real-Time Bed Availability:
- CCAR Services
- CT Opioid Services Webpage
Operations & Regulatory Guidance
- CTLTCOP Discharge Portal
- Department of Social Services (DSS)
- Email For Payment, Opening or Closing an RCH: con-ratesetting.dss@ct.gov
- Email for eligibility or resident specific questions : ResidentialCareHomes.DSS@ct.gov
- DSS RCH Page
- DSS Reimbursement & CON Contact
- Department of Public Health (DPH)
- Residential Care Home Important Contact List (July 2022)