Connecticut Long Term Care Ombudsman Program

How to Obtain Important Discharge Documents

 

The following are documents that are important to keep safe. These items establish your

identity, make it easy to locate healthcare and insurance information, and more. They are useful for

times when you might be moving to a new location, going to medical appointments, or accessing

emergency care. You can also click to access a PDF Copy of the Important Discharge Documents Checklist 

 

ロ Social security card or social security number

ロ Birth certificate or passport

ロ Driver’s license or state-issued photo ID

ロ Medicare or Medicaid card

ロ Health insurance card/proof of insurance

ロ Power of attorney documents

ロ Proof of Income

ロ Healthcare proxy documents

ロ Certificate of citizenship or permanent resident card (“green card”)

ロ Contact information for family or friends, including phone numbers

 

Additional Considerations for Residents*

  • Newly Long-Term Disabled individuals / or individuals over the age 62 may wish to consider to applying for Social Security Disability SSDI/SSI/SSA if they will not be able to return to gainful employment post discharge or feel that it is the right time for them. To learn more, visit the Social Security Administrations Web Page on preparing

    If you are here learning about how to help others apply for Social Security Disability, check out this four-part video series that can walk you through the necessary forms and steps needed to file a complete third-party disability application for the person you are assisting.



  • That if the reason for institutionalization may be a result of cognitive impairment or brain injury in order to determine the most appropriate community supports and services individuals may wish to discuss with clinical team and explore having a neurocognitive evaluation completed.

     

  • If you qualify for Medicaid you may be able to receive long term services and supports under one of the Connecticut Medicaid Waiver Programs, Money Follows the Person, or Community First Choice

 

Quick Links for Information on How to Obtain Certain Items

 

Explore the following quick links for information on how to obtain various essential documents:

ロ Social Security Card:

ロ Birth Certificate:

ロ Driver’s License or State-Issued Photo ID:

ロ Medicare Card:

  • Print an official copy or order a replacement card by visiting your online Medicare account or calling 1-800-MEDICARE (1-800-633-4227 TTY 1-877-486-2048): Medicare Card Replacement

ロ Husky Member ID Card and Gray EBT ConneCT Card:

  • If your HUSKY Health Member ID card is lost, stolen, or damaged, call Member Engagement Services at 1-800-859-9889 or request a new one through the secure member email.
  • For the Gray EBT ConneCT Card, contact DSS at 1.855.626.6632 to report non-receipt. Report a lost or stolen card online or by calling 1-888-328-2666: Instructions on reporting a lost, stolen or damaged EBT Card Services

ロ Proof of Income (Example Annual Benefit Letter):

  • You can request one online by using your personal my Social Security account, which will allow you to immediately view, print, and save a copy of the letter. You can call us to request one at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 7:00 p.m. local time. How can I get a benefit verification letter FAQ

ロ Certificate of Citizenship or Permanent Resident Card (“Green Card”):