LTCOP Trainings and Podcasts
Mental Health and COVID-19: Fostering Cultural Inclusion in Long Term Care Communities
Seven-episode podcast to help residents, families, and providers address challenges exacerbated by the COVID-19 pandemic.
Your Care Your Rights Your Voice Podcast
Focuses on care choices, your rights, and using your voice to get person-centered care. Hosted by Connecticut’s Long Term Care Ombudsman, Mairead Painter. Official Facebook Page
Voices Speak Out Against Retaliation
What is fear of retaliation and what can you do about it
Five Connecticut nursing home residents share their stories, fears, and how they became empowered.
- English video
- Spanish video
Trauma Informed Care During COVID-19
Training on the prevalence and effects of trauma and how to provide sensitive care while avoiding re-traumatization.
LTCOP and Center for Medicare Advocacy Presentations
Virtual education sessions supported by Point32Health Foundation and the CT Department on Aging and Disability Services.
LTCOP Education Series
Using Care Planning to Achieve Quality Care presentation (opens in a new tab)
Regional Ombudsman Lindsay Jesshop reviews residents’ rights and how to use individualized care plans as a tool for quality care.
CT LTCOP Memory Care Training (opens in a new tab)
Regional Ombudsman Brenda Foreman reviews resident rights for individuals receiving services in memory care units.
Choosing a Nursing Home presentation (opens in a new tab)
Regional Ombudsman Daniel Beem shares tips, tools, and laws to consider when selecting a skilled nursing facility.
Family Council Presentation
Guidance and ideas to form a family council at your loved one’s nursing home.
Know Your Rights: Medicare Discharges and Nursing Home Admissions (opens in a new tab)
CMA and LTCOP review coverage, appeal rights, third-party guarantees, admission agreements, and how to file complaints.
VRA Training Resources
RCH Multi Agency Educational Series
This video series supports staff and residents in Residential Care Homes (RCHs) on mental health, resident rights, recovery, and crisis support.
Day 1 – Multi-Agency Education for RCHs
Date: March 19, 2025
Day 2 – Mental Health and Boundaries
Date: April 7, 2025
- Understanding Mental Illness (DMHAS)
- Behavioral Health Services in Connecticut
- Helping Residents Move from Nursing Homes to the Community
- How to Set Professional Boundaries
- How to Stay Calm in a Crisis
- Social Services and HCBS Waivers
Day 3 – Resident-Centered Care in Action
Date: May 12, 2025
- How Recovery Coaches Support Residents
- Balancing Resident Rights and Safety
- Resident-Centered Practices in Daily Life
- Insights from an RCH Administrator
Day 4 – Crisis Response and End-of-Life Planning
Date: June 2, 2025
- Using the State Crisis System (988, Mobile Crisis, Respite)
- Resident Mental Health and Recovery Stories
- Opioid Use Disorder (OUD) Toolkit for RCHs
- Palliative Care, Hospice, and Advance Care Planning
- Watch Day 4
Presentations from RCH Training Materials
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(opens in a new tab)
Community Options HCBS Overview
Connecticut Crisis Care System
Balancing Rights and Responsibilities
Managing OUD Treatment in CT RCH
Professional Boundaries and Power Struggles
Crisis and De-Escalation
No Wrong Door to Treatment for Individuals With Co-Occurring