Find training materials, resources, and job aids related to UKG Pro WFM in Core-CT.
Courses
Job aids for employee timecard, accural tasks, and more
- Advanced scheduling requests (PDF) - Learn how to make advanced employee scheduling requests in Core-CT.
- Approve and remove timecard approval (PDF) - Approve a timecard and remove approvals.
- How to punch in via UKG Pro WFM Desktop (DCF employees only) (PDF)
- Requesting time off (PDF) - Learn how to request time off for employees.
- Employees timestamp tasks (PDF)s - View various timestamps tasks for employees.
- View accruals (PDF) - Learn how employees can access accrual information in their timecard.
- Payroll accrual reset (PDF) - Adjust or reset employee accrual balances.
- Payroll historical corrections (PDF) - Make corrections on a past employee timecard.
- Create a personal hyperfind (PDF) - See how employees can filter for specific conditions using a personal hyperfind.
- Enter holiday entries (PDF) - Learn how to resolve common errors with holiday entries.
- Enter VOT, MOT and ESOS (PDF) - Learn how to enter these employee work rules.
- Manager delegation (PDF) - Submit a manager delegation request.
- Access and navigate dataviews(PDF) - Learn how and when to use different dataviews.
- Enter a labor account transfer-combo code (PDF)
- Enter a labor account transfer-override reason code (PDF)
- Biometric Registration (PDF)
Telestaff employees
- Access telestaff and view accruals (PDF) - Learn how to access Telestaff from UKG Pro WFM and review accruals.
- Telestaff timecard overview (PDF)
UKG Pro WFM for mobile devices
- Download the UKG Pro WFM app (PDF)
- UKG Pro WFM mobile for employees (PDF)
- UKG Pro WFM mobile for scheduling managers and supervisors (PDF)
View helpful simulations
Advanced or basic schedule planner
- Assign a schedule pattern
- Assign employees to a schedule groups
- Create a single use schedule pattern
- Edit schedule patterns
- Insert shift template
- Remove patterns from schedules
- Remove employees from schedule groups
- Schedule a business structure transfer
- Schedule a labor category transfer for override reason code
- Schedule a partial day transfer
- Schedule a work rule transfer
- Schedule cost center transfer to add a combo code
- Schedule paycode amounts
Advanced scheduling
- Approve a shift swap request
- Assign an open shift
- Create a custom location
- Manually create an open shift
- Review daily coverage and rule violations
- Unassign a shift
- Update skills and certifications
Dataview
Time off requests
- Review and approve employee time off request using the control center
- Review and respond to time off request using absence calendar
Timekeeping
- Cancel an automatic meal deduction
- Approve an individual timecard
- Correct a missed punch
- Correct an unexcused absence
- Correct a duplicate punch
- Create a personal hyperfind
- Enter a business structure transfer
- Enter a cost center transfer for combination code
- Enter a labor category for override reason code
- Enter a partial shift transfer
- Enter a work rule transfer in a timecard
- Generate a report for all employees
- Generate a report for one employee
DMHAS - UKG
Day in the life
- CT employee (PDF)
- CT employee advanced scheduling (PDF)
- CT payroll (PDF)
- CT scheduling staff MHA (PDF)
- CT supervisor (PDF)
Job aids for supervisors, managers and scheduling staff
- How to enter call back work rule on timecard (PDF)
- Holiday entries on timecard (PDF)
- How to set up schedule patterns for full telework (PDF)
- How to set up schedule patterns for partial day telework (PDF)
- How to set up schedule patterns for on call (PDF)
- How to enter on call pay code in scheduler planner (PDF)
- Timecards: Single punch for exempt employee on-site, Full/Partial telework days (PDF)
- Timecards: Single punch for exempt employees recording time off and return to work (PDF)
- Guidelines for selecting the appropriate work rule (Prebook, voluntary and mandatory overtime) (PDF)
- How to enroll staff on biometrics (PDF)
- How to update availability on schedule planner for an employee (for supervisors, managers and scheduling staff) (PDF)
- OT tracking process in UKG for advanced scheduling locations (PDF)
- UKG supervisor guide (PDF)
- FMLA process - Update FMLA pay code (PDF)
- Preventing open shift when approving time off requests (PDF)
- Time off requests - Impact lunch deductions for employees working less than 6 (consecutive) worked hours (PDF)
- Per diem doctors (PDF)
- UKG pay codes to core TRC mapping table (PDF)
- Address unapproved overtime (PDF)
- Reset addressed overtime (PDF)
- Responding to single punch exceptions (PDF)
- Manager delegation for supervisors, managers and scheduling staff (PDF)
- 72-72-80 Six-week rotation (PDF)
- 72-72-80 Submit with auto approve time off from the schedule planner (PDF)
- 72-72-80 Address overtime for 72-hr pay period (PDF)
- 72-72-80 Correct timecard when employee does not work two full 8-hr shifts in a 72-hr pay period (PDF)
Job aids for employees
- How to update your availability (PDF)
- How to view accruals (PDF)
- 72-72-80 Submit time off request from my time off tile (PDF)