The TRB now uses the Core-CT platform for self-service and more. Learn more about the many functions through the following job aids.
Teacher’s Retirement Board job aids
- Action reason codes (PDF) - View a list of the valid Action/ Action Reason Code combinations and whether they affect benefits processing.
- Administer appointees (PPT) - Learn how to administer an appointee.
- Case type job aid (PPT) - View case types and their descriptions.
- Department to person mapping (PPT) - View the mapping table that TRB uses to assign departments to their provider groups.
- Glossary of symbols (PPT) - View the symbols TRB should be familiar with to take key actions.
- Glossary of terms (PPT) - View the terms TRB should be familiar with to take key actions.
- How to run reports and inventory of reports (PDF) - Learn how to run reports within Core-CT.
- New field description (XLS) - View all field names, their descriptions, and more.
- Personalize CRM pagelet (PPT) - Learn how to personalize your dashboard to see data from your agency.
- Prefix mapping to employee ID (PPT) - View all prefixes, their descriptions, and more. Prefixes that end in 0 will be for members and any other number will be for beneficiaries.