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• Sections

• Telecommunications

  PURA continues to provide regulatory oversight of what is referred to as Plain Old Telephone Service (POTS), which is the traditional, analog voice transmission over copper wires. This service, however, has been largely replaced as customers have migrated towards more sophisticated competitive services.

• Office of Education, Outreach & Enforcement (EOE)

  The key objective of PURA's Office of Education, Outreach & Enforcement (EOE) is to provide ratepayers and parties that interact with the agency an improved customer service experience.

• CAE Grid Mod

  As an approach to creating an equitable modern electric grid, the Authority has tasked the CAE office with creating a framework that will help address energy affordability for our customers and underserved communities, improve customer resilience, support a green economy, and move the needle towards a decarbonized future.

• Rate Case Consultant RFP

• Electric Vehicle Charging Program

  Learn about Connecticut's Electric Vehicle Charging Program.

• Quarterly Newsletters

  The Connecticut Public Utilities Regulatory Authority (PURA or the Authority) publishes quarterly newsletters aimed at highlighting major docket decisions adopted during the most recent fiscal quarter in the electric, water, natural gas, and telecommunications industries.



• PURA Biographies

• About PURA

  The Public Utilities Regulatory Authority (PURA) is statutorily-charged with ensuring that Connecticut's investor-owned utilities, including the state’s electric, natural gas, water, and telecommunications companies, provide safe, clean, reliable, and affordable utility service and infrastructure.

• MHD Program

• Listening to Live Events at PURA

  Listen to a PURA hearing or event.

• RFP Seeks Consultant to Review Utility Call Centers for Compliance

  PURA intends to retain a Consultant(s) to review utility call centers for compliance with Authority orders.

• Water Company Contact Numbers

• Cable Television Contact Numbers

• PURA 101

  Request a PURA 101 Workshop presented by Chairman Marissa Gillett and key senior staff.