NOTICE

The best way to protect yourself against EBT theft is to call 1-888-328-2666 to change your PIN number before the start of each month.

Due to renovations the DSS Manchester office will be temporarily closed. A new temporary location opened Monday, Jan. 27 at 146 Hartford Road, Manchester. 

Electronic Visit Verification

Contact

Further Assistance
 
DSS encourages providers to frequently visit the Connecticut Medical Assistance Program website for important messages and/or policy updates:  https://ctdssmap.com/CTPortal/Information/tabid/39/Default.aspx
 
For questions related to prior authorizations, claims and the EVV implementation please email: ctevv@hpe.com 
 
For questions and issues related to the Santrax software please email: ctcustomercare@sandata.com 
 
For providers and vendor questions regarding their interface with the Santrax system please email: CTInterface@Sandata.com