*DSS Field Offices & telephone Benefits Center (1-855-626-6632) are open Mondays, Thursdays & Fridays from 8 a.m. to 4:30 p.m. & Tuesdays from 8 to 11:30 a.m. (closed Tuesdays from 11:30 a.m. on & all day Wednesdays as staff process applications, renewals & related work). Please see below for 24/7 access suggestions & www.ct.gov/dss/fieldoffices.

*For information & questions about your abortion rights in CT, call the CT Abortion Rights Information Line at 866-CTCHOICE.

*Did you know? HUSKY A/D/C & SNAP members can get $30/month internet discount & more through Affordable Connectivity Program.

*Don’t miss important news about your benefits: Update your contact info online now! For HUSKY A/B/D: www.accesshealth.ct.com for your Access Health CT User Account. For HUSKY C, SNAP or cash aid: www.connect.ct.gov or www.mydss.ct.gov for your DSS MyAccount.

*24/7 access to DSS: Apply & renew services at www.connect.ct.gov, plus get benefit status, notices, report changes, upload/send documents & more! Client Information Line: 1-855-626-6632. With MyDSS, our mobile-friendly app, access your account on any device (www.ct.gov/mydss).

How To Apply

You can apply online, by phone, by email, by mail, or in person at your local Community Action Agency (CAA). Find your local CAA in the table below.

  • Apply online: Online applications are now open. Click here to get started
  • Apply by phone: Call your local Community Action Agency and request assistance applying for CEAP over the phone (see ‘Phone Number’ below).
  • Apply by email: Download and complete the CEAP application. Email your complete application and required documents to your local Community Action Agency (see ‘Email Address’ below).
  • Apply by mail: Download and complete the CEAP application. Mail your complete application and required documents to your local Community Action Agency (see ‘Mailing Address’ below).
  • Apply in person: Call your local Community Action Agency and schedule an in-person appointment or walk-in (no appointment needed). Remember to review the CEAP application before your appointment and bring all of your required documents to your appointment.

Before you start your application:  

  • Confirm your eligibility:  See ‘Who Is Eligible’ tab.
  • Gather your energy and/or water documents:  You will either need a copy of your most recent heating bill (if applying for Heating Assistance), electric bill (if applying for Heating Assistance), and water bill (if applying for Water Assistance), or a copy or photo of your rental lease showing that your utilities are included in your rent.
  • Gather your income documents (as needed):  If you or anyone in your household currently receives benefits like SNAP or cash assistance you automatically meet the income requirements and do not need to gather any income documents (see full list under ‘Confirm your eligibility’). If you don’t get one of those benefits, you need to submit proof of income. Specifically:
  • If you or anyone in your household is employed, you must provide: A copy or photo of paystubs that show income from 4 consecutive weeks anytime in the last 3 months, or a signed letter from payroll department/employer stating your income in this time period.
  • If you or anyone in your household is self-employed (e.g., freelancer, side-gigger, contractor, small business owner), you must provide: A copy or photo of a completed Self-Employment Worksheet (download here), and your most recently-filed IRS Form 1040, including all schedules.
  • If you or anyone in your household receives additional income, you must provide: Award letter(s), a bank statement showing direct deposit, and/or signed statements. Click here to learn more.
  • Gather your additional documents (as needed):  Depending on your situation, you may need to provide additional documents. If any of the below apply, download and complete the form(s) before you start your online application. You will be asked to upload a photo or copy of the completed form as part of your application. 
  • Zero Income Form: Complete this form if your household has had no income for the last four weeks or longer.
  • Affidavit Certifying Non-Receipt of Child Support Payments: Complete this form if your household includes children who have one or more non-custodial parents who are not paying child support.
  • Certification of Disability: Complete this form if you or a household member have a disability but do not receive disability benefits like Supplemental Security Income (SSI) or the State Supplement for Aged, Blind, or Disabled.

Community Action Agency Contact Information

Check the map to find your Community Action Agency, then check the table for contact information (email address, phone number, and website). 

1

Access Community Action Agency (Access)

2

Alliance for Community Empowerment, Inc.

3

Community Action Agency of New Haven, Inc. (CAANH)

4

Community Action Agency of Western Connecticut, Inc. (CAAWC)

5

Community Renewal Team, Inc. (CRT)

6

Human Resources Agency of New Britain, Inc. (HRA)

7

New Opportunities, Inc. (NOI)

8

TEAM, Inc.

9

Thames Valley Council for Community Action, Inc. (TVCCA)


Connecticut Energy Assistance Program
Contact Information

Agency

Area Covered

Phone Number

E-Mail

ACCESS
http://www.accessagency.org/

Greater Willimantic
1315 Main Street
Willimantic, CT 06226

(860) 450-7400

cathy.whitehead@accessagency.org

 

 

 

 

 

 

Greater Danielson
231 Broad Street
Danielson, CT 06239

(860) 412-1600

ALLIANCE
https://alliancect.org



Greater Bridgeport
1070 Park Avenue
Bridgeport, CT 06604

(203) 366-8241 ext. 3991

energy@alliancect.org

 

 

 

 

 

 

Greater Norwalk
108 Main Street
Norwalk, CT 06854

(203) 838-8110

 

CAANH
http://www.caanh.net/

Greater New Haven
419 Whalley Avenue
New Haven, CT 06511

(203) 285-8018

energyapplications@caanh.net

 

 

 

CAAWC
http://www.caawc.org/

Greater Danbury
78 Triangle Street
Danbury, CT 06810

(203) 748-5422

energy@caawc.org

 

 

 

 

 

 

Greater Stamford
34 Woodland Avenue
Stamford, CT 06902

(203) 357-0720

CRT
http://www.crtct.org/

Greater Hartford
395 Wethersfield Avenue
Hartford, CT 06114

(860) 560-5800

crtenergyapplication@crtct.org

 

 

 

 

 

 

 

Greater Middletown
44 Hamlin Street
Middletown, CT 06457

(860) 347-4465

HRA
http://www.hranbct.org/

Bristol
55 South Street
Bristol, CT 06010

 

(860) 356-2000

energyapp@hranbct.org

 

 

 

 

 

 

New Britain
336 Arch Street
New Britain, CT 06051

(860) 356-2000

NOI
http://www.newoppinc.org/

Greater Meriden
55 West Street
Meriden, CT 06450

(203) 235-0278

energy@newoppinc.org

 

 

 

 

 

 

 

 

 

Greater Waterbury
232 North Street
Waterbury, CT 06702

(203) 756-8151

 

Greater Torrington
138 Migeon Avenue
Torrington, CT 06790

(203) 756-8151

TEAM
http://www.teaminc.org/

Derby-Milford
30 Elizabeth Street
Derby, CT 06418

(203) 736-5420

energy@teaminc.org

 

 

TVCCA
http://www.tvcca.org/

New London
83 Huntington Street
New London, CT 06320

(860) 425-6681

ess@tvcca.org

 

 

 

 

 

Norwich
401 West Thames
Norwich, CT 06360

(860) 425-6681