Energy Assistance Vendor Information
October 17, 2025 Updates: 
CEAP Deliverable Fuel Vendors Information Meeting Presentation - 10.14.2025
FFY 2026 CEAP Deliverable Fuel Memo - 10.17.2025
FFY 2026 CEAP Supplier Vendor Conditions of Participation Form [fillable]
FFY 2026 CEAP Supplier Vendor Doing Business As Addendum Form [fillable]
FFY 2026 CEAP Vendor Frequently Asked Questions
FFY2026 Vendor Informational Forum (flyer)
Important Program Dates
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November 3, 2025 |
First day for fuel deliveries that can be paid by the program. |
|
April 1, 2026 |
Deadline for fuel authorizations for deliveries. |
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May 29, 2026 |
The last day that a household can apply to establish its eligibility for benefits. |
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June 17, 2026 |
Last day to submit deliverable fuel bills. |
Crisis Heating Assistance Details
Benefits for Households qualifying for Crisis Heating Assistance:
Subject to the availability of funds, the state will implement a Crisis Assistance benefit to address the heating needs of deliverable fuel heated households that have exhausted their Basic Benefits and are still at imminent risk of losing heat.
All eligible deliverable fuel heated households may receive up to three a Crisis Assistance benefits, in the amount of $425.
A redetermination of income eligibility is not required to receive Crisis Assistance. A household qualifying for a Crisis Assistance benefit will receive an authorization for a fuel delivery within forty-eight (48) hours or eighteen (18) hours in life-threatening situations.
Information For Vendors
Please follow this link to the 2011 - 2026 Cumulative Prices
Deliverable Fuel Vendor Pricing Program
For the 2025-2026 program season, CEAP has updated how it sets fuel prices for participating deliverable heating fuel vendors.
County price differentials are no longer used.
- Prices are now based on DTN, which tracks daily wholesale prices at four fuel terminals across Connecticut: Bridgeport, Hartford, New Haven, and Norwich.
By using multiple terminals, CEAP can set prices that better reflect regional costs, making pricing fairer and more consistent across the state.
Pricing Models
Vendors participating in CEAP must choose one of the following pricing models for the program year:
Model 1: Margin-Over-Rack (MOR)
- Based on DTN’s daily wholesale price (“rack price’) for heating oil at the selected terminal.
- CEAP adds a fixed margin of $0.50 per gallon to this price.
Example – Bridgeport Terminal (as of March 31, 2025):
- Retail Price (ULHOB5): $2.275 per gallon
- Fixed Margin: $0.50 per gallon
- CEAP Price: $2.775 per gallon
Model 2: Discount-Off-Retail (DOR)
- Based on the vendor’s lowest posted retail price for all customers.
- CEAP subtracts a fixed discount of $0.35 per gallon from that price.
- This model applies only to deliverable heating oil.
Example – Bridgeport Vendor (as of March 31, 2025):
- Vendor’s Retail Price: $2.71 per gallon
- Discount: $0.35 per gallon
- CEAP Price: $2.36 per gallon
Various ways to submit CEAP Supplier Vendor Conditions of Participation:
- Online: Submit via the CEAP Vendor Portal Link
- Preferred Method (faster processing):
- Email: energy.vendors@ct.gov
- Enter your business name in the subject line
- Return all 11 pages of this document.
- Include verification of registration as a Home Heating Fuel (Oil/Propane) Dealer with the Department of Consumer Protection for your company and each of your DBAs (if applicable)
- Mail: CEAP Energy Services, Connecticut Department of Social Services, Office of Community Services, 55 Farmington Avenue, 10th Floor, Hartford, CT 06105
- Return all 11 pages of this document.
- Include verification of registration as a Home Heating Fuel (Oil/Propane) Dealer with the Department of Consumer Protection for your company and each of your DBAs (if applicable).
- Fax: (860) 424-4952
- Return all 11 pages of this document.
- Include verification of registration as a Home Heating Fuel (Oil/Propane) Dealer with the Department of Consumer Protection for your company and each of your DBAs (if applicable).
Important: Submit using only one method to avoid delays.