How To Apply

***The application window for the 2024-2025 program season is now open. Please click below to learn how to apply.***

You can apply online, by phone, by email, by mail, or in person at your local Community Action Agency (CAA). Find your local CAA in the table below.

• Apply online: Online applications are now open.
• Apply by phone: Call your local Community Action Agency and request assistance applying for CEAP over the phone (see ‘Phone Number’ below).
• Apply by email: Download and complete the CEAP Application (English), CEAP Application (Spanish). Email your complete application and required documents to your local Community Action Agency (see ‘Email Address’ below).
• Apply by mail: Download and complete the CEAP Application (English), CEAP Application (Spanish). Mail your complete application and required documents to your local Community Action Agency (see ‘Mailing Address’ below).
• Apply in person: Call your local Community Action Agency and schedule an in-person appointment or walk-in (no appointment needed). Remember to review the CEAP Application (English), CEAP Application (Spanish) before your appointment and bring all of your required documents to your appointment.

Before you start your application:  

• Confirm your eligibility:  See ‘Who Is Eligible’ tab.
• Gather your energy documents:  You will either need a copy of your most recent heating bill (if applying for Heating Assistance), electric bill (if applying for Heating Assistance), or a copy or photo of your rental lease showing that your utilities are included in your rent.
• Gather your income documents (as needed):  If you or anyone in your household currently receives benefits such as SNAP or cash assistance, you automatically meet the income requirements and do not need to provide income documents. However, if you or any member of your household does not receive these benefits, you will need to submit proof income. Specifically:

• If you or anyone in your household is employed, you must provide income for all household members from either the previous thirty days or four consecutive weeks anytime in the last three months prior to the date of application, which is then annualized. Households have the option of documenting income for the previous fifty-two weeks prior to the date of application if that more accurately reflects their annual gross income.
• If you or anyone in your household is self-employed (e.g., freelancer, side-gigger, contractor, small business owner), you must provide: A copy or photo of a completed Self-Employment Worksheet (English), Self-Employment Worksheet (Spanish) and your most recently-filed IRS Form 1040, including all schedules.
• If you or anyone in your household receives additional income, you must provide: Award letter(s) and/or signed statements. Click here to learn more.

• Gather your income documents (as needed):  Depending on your situation, you may need to provide additional documents. If any of the below apply, download and complete the form(s) before you start your online application. You will be asked to upload a photo or copy of the completed form as part of your application. 

• Zero Income Form (English),(Spanish):  Complete this form if your household has had no income for the last four weeks or longer.
• Affidavit Certifying Non-Receipt of Child Support Payments (English), (Spanish):  Complete this form if your household includes children who have one or more non-custodial parents who are not paying child support.
• Certification of Disability (English):  Complete this form if you or a household member have a disability but do not receive disability benefits like Supplemental Security Income (SSI) or the State Supplement for Aged, Blind, or Disabled.

Community Action Agency Contact Information

Check the map to find your Community Action Agency, then check the table for contact information (email address, phone number, and website). 

Connecticut Energy Assistance Program Contact Information
Agency	Area Covered	Phone Number	E-Mail
ACCESS http://www.accessagency.org/	Greater Willimantic 1315 Main Street Willimantic, CT 06226	(860) 450-7400 (Press zero to connect with a customer support representative.)	cathy.whitehead@accessagency.org
	Greater Danielson 231 Broad Street Danielson, CT 06239	(860) 412-1600 (Press zero to connect with a customer support representative.)
ALLIANCE https://alliancect.org	Greater Bridgeport 1070 Park Avenue Bridgeport, CT 06604	(203) 366-8241 (Press zero to connect with a customer support representative.) (203) 384-6904 (IVR)	energy@alliancect.org
	Greater Norwalk 108 Main Street Norwalk, CT 06854	(203) 366-8241 (Press zero to connect with a customer support representative.) (203) 384-6904 (IVR)
CAANH http://www.caanh.net/	Greater New Haven 419 Whalley Avenue New Haven, CT 06511	(203) 387-7700 (Live Customer Support) (203) 285-8018 (IVR)	energyapplications@caanh.net
CAAWC http://www.caawc.org/	Greater Danbury 78 Triangle Street Danbury, CT 06810	(203) 748-5422 (Press zero to connect with a customer support representative.)	energy@caawc.org
	Greater Stamford 34 Woodland Avenue Stamford, CT 06902	(203) 357-0720 (Press zero to connect with a customer support representative.)
CRT http://www.crtct.org/	Greater Hartford 395 Wethersfield Avenue Hartford, CT 06114	(860) 560-2694 (Live Customer Support) (860)-560-5800 (IVR)	crtenergyapplication@crtct.org
	Greater Middletown 32 Washington Street Middletown, CT 06457	(860) 347-4465 (Live Customer Support) (860) 560-5800 (IVR)
HRA http://www.hranbct.org/	Bristol Energy Office 55 South Street Bristol, CT 06010	(860) 584-2725 (Live Customer Support) (860) 356-2000 (IVR)	energyapp@hranbct.org
	New Britain Energy Office 336 Arch Street New Britain, CT 06051	(860) 225-1084 (Live Customer Support) (860) 356-2000 (IVR)
New Opportunities, Inc. (NOI) http://www.newoppinc.org/	Greater Meriden 22 Church Street Meriden, CT 06450	(203) 639-5060 Ext 410 (Live Customer Support) (203) 235-0278 (IVR)	energy@newoppinc.org
	Greater Waterbury 232 North Street Waterbury, CT 06702	(203) 575-4255 (Live Customer Support) (203) 756-8151 (IVR)
	Greater Torrington 62 Commercial Blvd. Torrington, CT 06790	(860) 496-0622 (Live Customer Support) (860) 482-9749 (IVR)
TEAM http://www.teaminc.org/	Derby-Milford 30 Elizabeth Street Derby, CT 06418	(203) 736-5420 (Press three to connect with a customer support representative.)	energy@teaminc.org
TVCCA http://www.tvcca.org/	New London 83 Huntington Street New London, CT 06320	(860) 425-6563 (Live Customer Support) (860) 425-6681 (IVR)	ess@tvcca.org
	Norwich 401 West Thames Norwich, CT 06360	(860) 425-6563 (Live Customer Support) (860) 425-6681 (IVR)