In accordance with Governor Lamont's emergency declaration, employees and the public are asked to observe social distancing measures to ensure communal safety and to slow the spread of the novel coronavirus (COVID-19). People are asked to work from home and telecommute wherever possible. Adhering to these instructions, the Department of Banking has closed its offices to the public. However, agency staff will continue to provide services to consumers and industry through telework. When contacting the Department, please use electronic communication whenever possible. Agency staff will continue to check voicemails during this time. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to Department.Banking@ct.gov and it will be routed appropriately. Thank you for your patience during this time.

Consumer Information and Educational Resources

Request a Virtual Speaker
The Department's Outreach Coordinator is available to provide virtual outreach programs on a variety of consumer financial protection topics - see DOB virtual programs.

Engage With Friends and Loved Ones Virtually 
Learn ways we can be social and connect with others through social media and video chats, in addition to exploring the online world of arts, entertainment, culture and more.

Consumer Information

The Department of Banking is committed to educating the public about the banking industry and consumer credit issues, and helping Connecticut consumers make well-informed decisions when it comes to spending their money.  This section will provide information on a variety of topics related to financial institutions and consumer credit, and educational materials to protect consumers from financial fraud.

Investor Education

All investments carry risk. Market and economic changes are a part of investing and can affect your return. But losses from fraud are not acceptable. Con artists cost Americans millions of dollars every year. The Department of Banking’s Securities Division is deeply committed to protecting Connecticut investors from investment scams and abusive sales practices. The Division will vigorously pursue any case alleging the inappropriate loss of local investor funds. As part of our continuing investor education program, you may find these resources helpful.

Rental Security Deposits

When it comes to rental security deposits, both landlords and tenants have specific rights and responsibilities.  Learn the basic rules landlords must follow, the guidelines tenants should know in order to protect their security deposit, and the options for resolving disputes.

Request a Speaker

The Department of Banking has set a priority on educating the public through outreach. Department staff is available to give free informative talks and presentations on an array of topics including debt management, credit repair, financial fraud, banking scams, identity theft, investor education, and mortgage assistance.

Please contact Kathleen Titsworth, Outreach Coordinator, at 1-800-831-7225, ext. 8176, if you are interested in having someone from the Department of Banking speak to your school or organization.

Consumer Assistance

For further information or questions contact:

Connecticut Department of Banking
Government Relations and Consumer Affairs
260 Constitution Plaza
Hartford, CT 06103-1800

Telephone: (860) 240-8170 or
Toll-free: 1-800-831-7225
Facsimile: (860) 240-8178