In accordance with Governor Lamont's emergency declaration, employees and the public are asked to observe social distancing measures to ensure communal safety and to slow the spread of the novel coronavirus (COVID-19). People are asked to work from home and telecommute wherever possible. Adhering to these instructions, the Department of Banking has closed its offices to the public. However, agency staff will continue to provide services to consumers and industry through telework. When contacting the Department, please use electronic communication whenever possible. Agency staff will continue to check voicemails during this time. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to and it will be routed appropriately. Thank you for your patience during this time.

Department of Banking Consumer Brochure

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happy couple with adviser

The Department of Banking (DOB) regulates the financial services industry in Connecticut.  We are the primary state regulator for securities, consumer credit and state-chartered banks and credit unions.  We advocate for consumer and investors, and license and regulate individuals and businesses that fall under our jurisdiction.  Please read our downloadable agency brochure, and contact us if you have any questions or require assistance regarding an individual or business regulated by the DOB.

Department of Banking Brochure

You may also view and download the guide in the following languages:

ChineseFrench(Haitian Creole), Italian, Polish, Portuguese or Spanish.