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Page 18 of 67

• New in 2009: An Act Concerning Consumer Privacy and Identity Theft

• Plan Ahead Before Going Grocery Shopping

• Prescription and/or Pharmacy Complaints

• Product Recall Information

• Resources for Businesses in Creating a Privacy Policy to Protect Personal Information

• Quick Facts About Consumer Contracts

• Recalled Chili Products

• Reducing Junk Mail

• Solar Panels/Heating System

• Tobacco

• Advertising (Misleading or False)

• Rotating Images

• Tips on Roof Clearing

• Complaint Center Live Chat

• Complaint Forms and Procedures