NOTICE:

Due to a water main break the Waterbury Resource Center will be closed, Dec. 18 and 19, 2025. We apologize for the inconvenience. If you need information about your benefits please call 855-626-6632 or go to MyDSS.CT.GOV. The Waterbury Resource Center will reopen Monday, Dec. 22. 

Learn about potential changes to DSS benefits due to the federal budget reconciliation bill (H.R.1) in our article, What will change with DSS benefits following the passing of federal H.R.1?

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  • Remote Access Resources

    The resources on this page will assist you in setting up your State of Connecticut Office 365 (O365) account and enable Multi-Factor Authentication (MFA).

  • Video Guides for DSS Clients

    Informational videos for creating and maintaining your Connect account.

  • Enterprise Master Person Index

    The Department of Social Services (DSS) is responsible for Health Information Technology (Health IT), including Health Information Exchange (HIE) for the State’s Medicaid population.

  • Secure Mail

    The following document provides instructions for communicating with the Department of Social Services (DSS) through secure email, also known as MailGate.

  • Language Link Frequently Asked Questions

  • Instructions for Using Language Link Services

  • SNAP Periodic Report Form (PRF)

    The SNAP Periodic Report Form, or “PRF,” helps DSS to gather information about any changes you may have had since the last time you completed a renewal. Generally, it is done half-way through your certification period. The PRF will be pre-populated with the information about your household that DSS has in our records. You will receive your PRF from the department in the mail.

  • MyDSS Home

  • CRF Grants

    Coronavirus Relief Fund Payments

  • CT DSS Letters

  • Durable Medical Equipment (DME) Medicaid Reimbursement

    The Department is revisiting reimbursement rates for Durable Medial Equipment (DME) to comply with federal regulations.

  • Medicaid Methadone Clinic Reimbursement

    The Office of Reimbursement and Certificate of Need (CON) is responsible for establishing Medicaid reimbursement methodologies for chemical maintenance clinics (methadone).

  • The Office of Quality Assurance

    The Office of Quality Assurance (“QA”) is responsible for ensuring the fiscal and programmatic integrity of programs administered by the Department of Social Services (“Department”). In addition, QA is responsible for ensuring the integrity of administrative functions of the Department.

  • Medicaid Nursing Home Reimbursement Modernization Acuity Based Methodology

    The Connecticut Department of Social Services (DSS) will be transitioning nursing facility reimbursement from a cost-based methodology to a prospective acuity-based or case mix, payment system. Visit this webpage for more information.

  • Reimbursement and Certificate of Need

    The primary functions of Reimbursement and Certificate of Need (CON) include establishment of payment rates for Connecticut's Mediciad medical and residential care services, cost report auditing, and performing certificate of need reviews for nursing facilities, residential care homes, and ICF/MR development projects. Cost based rates are issued on an annual basis by the unit for services including hospitals, nursing facilities, home health care, clinics, and community residences for the elderly and disabled; as well as state-operated psychiatric hospitals, ICF/MR and federal Medicaid waiver services.

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