NOTICE:

November funds have been loaded onto the EBT cards. Clients are now able to use their SNAP benefits. If you need to check your EBT balance call 1-888-328-2666 or use MyDSS.ct.gov

Please be patient and respectful to our staff while we try to assist you through these changes caused by the federal government shutdown. If you need immediate food assistance, visit www.211ct.org or www.ctfoodshare.org

Learn about potential changes to DSS benefits due to the federal budget reconciliation bill (H.R.1) in our article, What will change with DSS benefits following the passing of federal H.R.1?

Secure Mail

Overview

The following document provides instructions for communicating with the Department of Social Services (DSS) through secure email, also known as MailGate.  It will tell you how to:
  1. Know that you have received a secure email and how to access it.

  2. Create your secure mail account and password.

  3. Read and reply to a message from DSS using MailGate.

  4. Directly access your email outside of your email account.

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