How to Apply for Services-Contact

NOTICE:

The DSS Resource Center in Danbury will be closed today, Feb. 13 due to an HVAC issue. We apologize for the inconvenience. If you need to check your benefits please log into your MyDSS.CT.GOV account or call 1-855-626-6632.

Connecticut passed new legislation requiring DSS to spread out SNAP benefit issuance dates throughout the month rather than concentrating them in the first few days. Read up on the changes that start March 1.

DSS benefits have changed due to the federal budget reconciliation bill (H.R.1). Find out how it will impact you on our website, which answers questions about work requirements and exemptions for SNAP and HUSKY (Medicaid).

How to Apply for Services

Contact

DSS Client Information Line & Benefits Center:

1. Call 1-855-626-6632

(TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties)

2. Follow the prompts to get the information you need

Our new automated ‘interactive voice response’ telephone system will help DSS clients get the information you need without waiting to speak to an eligibility worker. You will also have the option of speaking to a worker, if you choose, during business hours.

Please use this new, toll-free service instead of the local DSS numbers you have been using. This Client Information Line service is available 24/7. You can also connect directly to a worker in our Benefits Center by following the phone menu prompts, Monday through Friday, between 7:30 a.m. and 4 p.m. The Benefits Center is staffed with workers dedicated to answering your questions, processing change requests and providing you with information about other resources.