The Shut-off Moratorium in effect for residential customers ends on Thursday, October 1, 2020, for non-hardship customers, and on Friday, October 31, 2020, for financial hardship customers.  For more information contact your utility or Consumer Affairs. PURA COVID actions. Effective March 18, 2020, PURA is no longer requiring paper copies of documents filed electronically through the Web Filing System.   Electronic Filing