Connecticut State Department of Social Services

*SNAP Recipients: Starting in January 2023, DSS will be texting renewal reminders to recipients who need to submit their renewal forms. Texts will come from the DSS Benefits Center phone number (855-626-6632). Texts will be strictly informational. They will NOT ask for identifying or personal information. Click here for more information.

*Don’t miss important news about your benefits: Update your contact info online now! Visit Update Us (ct.gov)

*24/7 access to DSS: Already a DSS client? Use the MyDSS mobile-friendly app: www.ct.gov/mydss. Apply & renew services at www.connect.ct.gov, plus get benefit status, notices, report changes, upload/send documents & more!

UPM1 - Rights and Responsibilities, Eligibility Process

Page 1 of 12

  • 1000

    Rights and Responsibilities - Introduction

  • 1000_01

    Rights and Responsibilities - Definitions

  • 1005

    Rights and Responsibilities - Rights of Applicants & Recipients

  • 1005_05

    Rights of Applicants & Recipients - Right to Participate in Appl. Process

  • 1005_10

    Rights of Applicants & Recipients - Right to Fair Treatment

  • 1005_10P

    Rights of Applicants & Recipients - Handling Discrimination Complaints

  • 1005_15

    Rights of Applicants & Recipients - Right to a Hearing

  • 1010

    Rights and Responsibilities - Responsibilities of Applicants & Recipients

  • 1010_05

    Responsibilities of Applicants & Recipients - Responsibilities in Relationship w/ the Dept.

  • 1015

    Rights and Responsibilities - Departmental Responsibilities

  • 1015_05

    Departmental Responsibilities - Determining Eligibility in a Timely Manner

  • 1015_05P

    Departmental Responsibilities - Informing the Assistance Unit

  • 1015_10

    Departmental Responsibilities - Informing the Assistance Unit

  • 1015_10P

    Departmental Responsibilities - Maintaining Accurate Case Records

  • 1015_15

    Departmental Responsibilities - Maintaining Case Records

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