**All 12 DSS Field Offices are now available for pick-up and drop-off of applications/forms; filling out applications/forms on-site; general information; questions & answers; and picking up of EBT cards & income verifications. Lobby hours: 8:00 a.m. to 4:00 p.m.  Drop-boxes are also available.  Please note:  no in-person assistance such as interviewing and eligibility determination available yet, due to pandemic safety guidelines.  Visitors, please wear masks and observe safe social distancing.  For office locations, please visit www.ct.gov/dss/fieldoffices .

 **Response time at our telephone Benefits Center (1-855-6-CONNECT) is currently longer than usual.  Thank you for your patience.

 **24/7 access:  Customers can access benefit and application information, 24/7, at www.connect.ct.gov and www.ct.gov/dss/apply; or 1-855-6-CONNECT. Full information on ways to contact DSS online, by phone, by mail, and at office dropboxes is at www.ct.gov/dss/fieldoffices. Information and updates about child support is available at www.ct.gov/dss/childsupport. Please also visit www.ct.gov/coronavirus for latest State of Connecticut updates; and www.ct.gov/dss/covid for DSS-specific updates. Thank you.


UPM0 - Table of Contents

Page 1 of 2

  • 0100

    Purpose and Scope

  • 0200

    Instructions for Use

  • 0300_10

    Table of Contents - Rights and Responsibilities

  • 0300_15

    Table of Contents - Eligibility Process

  • 0300_20

    Table of Contents - Assistance Unit Composition

  • 0300_25

    Table of Contents - Categorical Eligibility Requirement

  • 0300_30

    Table of Contents - Technical Eligibility Requirement

  • 0300_35

    Table of Contents - Procedural Eligibility Requirements

  • 0300_40

    Table of Contents - Treatment of Assets

  • 0300_45

    Table of Contents - Standards of Assistance

  • 0300_50

    Table of Contents - Treatment of Income

  • 0300_55

    Table of Contents - Income Eligibility

  • 0300_60

    Table of Contents - Calculation of Benefits

  • 0300_65

    Table of Contents - Benefit Issuance

  • 0300_70

    Table of Contents - Benefit Error