**All 12 DSS Field Offices are now available
for pick-up and drop-off of applications/forms; filling out applications/forms
on-site; general information; questions & answers; and picking up of EBT cards &
income verifications. Lobby hours: 8:00 a.m. to 4:00 p.m. Drop-boxes are also
available. Please note: no in-person assistance such as interviewing and
eligibility determination available yet, due to pandemic safety guidelines.
Visitors, please wear masks and observe safe social distancing. For office
locations, please visit
www.ct.gov/dss/fieldoffices .
**Response time at our telephone Benefits Center (1-855-6-CONNECT)
is currently longer than usual. Thank you for your patience.
**24/7 access:
Customers can access benefit and application information, 24/7, at www.connect.ct.gov and www.ct.gov/dss/apply;
or 1-855-6-CONNECT. Full information on ways to contact DSS online, by phone, by
mail, and at office dropboxes is at www.ct.gov/dss/fieldoffices.
Information and updates about child support is available at www.ct.gov/dss/childsupport. Please
also visit www.ct.gov/coronavirus for
latest State of Connecticut updates; and www.ct.gov/dss/covid for
DSS-specific updates. Thank you.
