*DSS Field Offices & telephone Benefits Center (1-855-626-6632) are open Mondays, Thursdays & Fridays from 8 a.m. to 4:30 p.m. & Tuesdays from 8 to 11:30 a.m. (closed Tuesdays from 11:30 a.m. on & all day Wednesdays as staff process applications, renewals & related work). Please see below for 24/7 access suggestions & www.ct.gov/dss/fieldoffices.

*For information & questions about your abortion rights in CT, call the CT Abortion Rights Information Line at 866-CTCHOICE.

*Did you know? HUSKY A/D/C & SNAP members can get $30/month internet discount & more through Affordable Connectivity Program.

*Don’t miss important news about your benefits: Update your contact info online now! For HUSKY A/B/D: www.accesshealth.ct.com for your Access Health CT User Account. For HUSKY C, SNAP or cash aid: www.connect.ct.gov or www.mydss.ct.gov for your DSS MyAccount.

*24/7 access to DSS: Apply & renew services at www.connect.ct.gov, plus get benefit status, notices, report changes, upload/send documents & more! Client Information Line: 1-855-626-6632. With MyDSS, our mobile-friendly app, access your account on any device (www.ct.gov/mydss).

Reports

Page 2 of 4

  • Agency Annual Report, State Fiscal Year 2012 (810 KB)

    The Department of Social Services delivered vital public benefits to approximately 750,000 Connecticut residents on an ongoing basis across all programs during SFY 2012. As the need for medical coverage, food assistance and other human services remained acute, DSS field staff continued to shoulder high levels of application processing, eligibility determination and case maintenance.

  • Agency Annual Report, State Fiscal Year 2013 (856 KB)

    The Department of Social Services delivered vital public benefits to nearly 760,000 Connecticut residents on an ongoing basis across all programs during SFY 2013.

  • Agency Annual Report, State Fiscal Year 2014 (1,009 KB)

    The Department of Social Services' customer service modernization initiative, called ConneCT, was implemented statewide as SFY 2014 opened. ConneCT provides applicants, clients and the general public with multiple access points to the federal and state programs administered by DSS.

  • Agency Annual Report, State Fiscal Year 2015 (1,057 KB)

    The department also recorded significant gains in Medicaid application processing, especially in the area of Long-Term Services and Supports. This area showed a sustained timely processing rate of 90+ percent throughout SFY 2015.

  • Agency Annual Report, State Fiscal Year 2016 (982 KB)

    The Department of Social Services continued to deliver vital public benefits to more than 1 in 4 Connecticut residents in fiscal 2016. As the fiscal year closed in June, DSS was serving a total of 1,020,070 individuals across all programs.

  • Agency Annual Report, State Fiscal Year 2017

    The Department of Social Services continued to deliver vital public benefits to more than 1 in 4 Connecticut residents in 2017. As the fiscal year closed in June, DSS was serving approximately 1 million individuals across all programs. Agency field staff served the public directly at 12 offices and telephone Benefits Centers, while central office staff administered specialized services and supported field operations across the full range of direct and funded programs.

  • Agency Annual Report, State Fiscal Year 2018 (705 KB)

    The Department of Social Services delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 cities and towns, supporting the basic needs of children, families and individuals, including older adults and persons with disabilities.

  • CHCPE Annual Report for SFY 2018

    The Connecticut Home Care Program exemplifies the state's long-standing commitment to comprehensive community-based care for elders in need of long-term care. By enabling and providing supportive services at home, the state has helped to preserve the dignity and autonomy of older persons and has assisted families struggling to maintain older relatives at home.

  • Child Care Annual Report for State Fiscal Year 2007-2008 (460 KB)

    9,357 preschool children participated in the School Readiness Program, and another 4,352 children, ages 1-12, participated in the State-supported Child Care Center Program.

  • Child Care Annual Report for State Fiscal Year 2002-2003 (770KB)

    The overall number, as of June 30, 2003, of child care providers licensed by the Department of Public Health (DPH) decreased by 3% from the previous year’s level.

  • Child Care Annual Report for State Fiscal Year 2003-2004 (440KB)

    In SFY 2004, Care 4 Kids fraud related activities resulted in 150 completed investigations that led to the identification and referral for prosecution of nearly $200,000 in fraudulent overpayments.

  • Child Care Annual Report for State Fiscal Year 2004-2005 (642 KB)

    The total number of child care providers licensed by the Department of Public Health (DPH) as of June 30, 2005 decreased by 3.1% from the previous year’s level.

  • Child Care Annual Report for State Fiscal year 2008-2009 (623 KB)

    Total federal funding for Head Start was $62.1 million, which includes $6.9 million in Early Head Start Expansion and other ARRA funds.

  • Child Care in Connecticut - State Fiscal Year 2005-2006 (637 KB)

    DSS purchases child care spaces in the 19 priority school districts, 35 severe-need school communities, and 9 other towns.

  • Commissioner's Introductory Letter on CHCPE 2008 Annual Report (125 KB)

    SFY 2008 was the third year of a five-year renewal for the Home and Community Based Services Waiver. The Centers for Medicare and Medicaid Services renewed the waiver effective July 1, 2005.