Clients and Applicants

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• Affirmative Action

  The Affirmative Action Division is responsible for developing and implementing policy as it relates to multiple state and federal employee/client rights protection programs.

• Agency Email Directory

  Email addresses for Divisions and Projects within the Department.

• Americans With Disability Act - ADA

  The Americans with Disabilities Act (ADA) defines disability, with respect to an individual, as "a physical or mental impairment that substantially limits one or more of the major life activities of such individual; a record of such an impairment; or being regarded as having such an impairment."

• DSS Client Information Line and Benefits Center

  Our automated ‘interactive voice-response’ telephone system helps DSS clients get the information you need without waiting to speak to an eligibility worker.

• Economic Security - Electronic Benefits Transfer EBT

  The goals of the DSS-EBT project are to: provide a more reliable, stable, and convenient benefit delivery system; to provide a more cost effective and efficient benefit issuance system; to eliminate ATP card redemption, SNAP handling, and check cashing in Connecticut banks; to provide authorized SNAP retailers with EBT technology at the point-of-sale and streamlined accounting and settlement procedures for SNAP; to reduce the administrative costs of benefit issuance; and to reduce fraud and SNAP benefit trafficking associated with the paper benefit issuance process.

• HIPAA Information

  Client information at DSS is protected by federal and state laws and regulations. This section contains copies of these laws and regulations, the DSS Privacy Policy and official DSS forms related to your privacy rights.

• How to Apply for Services

  Applying for health/medical coverage: For Children, Parents & Caregiver Relatives of Children, Adults without Dependent Children, and Pregnant Women...

• Non-Discrimination Statement

  The Department of Social Services complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

• Office of Legal Counsel, Regulations and Administrative Hearings (OLCRAH)

  The Office of Legal Counsel, Regulations and Administrative Hearings (OLCRAH) serves as in-house counsel for the agency, administers the promulgation of agency regulations and schedules and conducts administrative hearings in accordance with state and federal law.

• Toll-free Numbers

  Toll-free numbers for the Department of Social Services.