NOTICE:

Learn about potential changes to DSS benefits due to the federal budget reconciliation bill (H.R.1) in our article, What will change with DSS benefits following the passing of federal H.R.1?

Summer EBT benefits have arrived. Please visit our page on Summer EBT benefits in Connecticut for more information.

DSS Client Information Line and Benefits Center

Overview

Phone access is available through the DSS Client Information Line and Benefits Center.
 
  1. Call 1-855-626-6632
    (TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties)

  2. Follow the prompts to get the information you need

Our automated ‘interactive voice-response’ telephone system helps DSS clients get the information you need without waiting to speak to an Eligibility Services Worker.  This Client Information Line service is available 24/7.  Opening a phone benefits account will support your 24/7 access.

You can also connect directly to a worker in our Benefits Center by following the phone menu prompts on Monday, Tuesday, Wednesday, Thursday & Friday from 8:00 a.m. to 4:00 p.m.   The Benefits Center is staffed with Eligibility Service Workers dedicated to answering your questions, processing change requests and providing you with information about other resources.

[Updated 2/15/2024] 

Top