NOTICE:

Connecticut passed new legislation requiring DSS to spread out SNAP benefit issuance dates throughout the month rather than concentrating them in the first few days. Read up on the changes that start March 1.

DSS benefits have changed due to the federal budget reconciliation bill (H.R.1). Find out how it will impact you on our website, which answers questions about work requirements and exemptions for SNAP and HUSKY (Medicaid).

DSS Client Information Line and Benefits Center

Overview

Phone access is available through the DSS Client Information Line and Benefits Center.
 
  1. Call 1-855-626-6632
    (TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties)

  2. Follow the prompts to get the information you need

Our automated ‘interactive voice-response’ telephone system helps DSS clients get the information you need without waiting to speak to an Eligibility Services Worker.  This Client Information Line service is available 24/7.  Opening a phone benefits account will support your 24/7 access.

You can also connect directly to a worker in our Benefits Center by following the phone menu prompts on Monday, Tuesday, Wednesday, Thursday & Friday from 8:00 a.m. to 4:00 p.m.   The Benefits Center is staffed with Eligibility Service Workers dedicated to answering your questions, processing change requests and providing you with information about other resources.

[Updated 2/15/2024] 

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