**The DSS Greater Hartford and New Britain Field Offices are closed, and are currently scheduled to re-open on Thursday, December 3, 2020

**DSS Field Offices are now open every Monday, Tuesday, Thursday and Friday, from 8 a.m. to 4 p.m.

**Field Offices and our telephone Benefits Center are closed on Wednesdays to allow our staff time to process applications, renewals and related work. Please visit www.ct.gov/dss/fieldoffices for full information about services at Field Offices, including interviews by appointment and Child Support services.

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or our Client Information Line at 1-855-6-CONNECT (1-855-626-6632) . More about 24/7 access options at www.ct.gov/dss/fieldoffices.

**Response time at our telephone Benefits Center, open every Monday, Tuesday, Thursday and Friday at 1-855-6-CONNECT (1-855-626-6632), is currently longer than usual.  Thank you for your patience.

Durable Medical Equipment

Overview

The Department of Social Services (DSS) is a public agency that provides a broad range of services to families and individuals who need assistance.  DSS is the state agency responsible for administering the Medicaid program that provides payment for health care services.

One health care service available from Medicaid is Durable Medical Equipment (DME).