**DSS Field Offices are now open Monday, Tuesday, Thursday and Friday, from 8:00 a.m. to 4:30 p.m.

**DSS Field Offices and our staffed telephone Benefits Center (1-855-6-CONNECT or 1-855-626-6632) are closed on Wednesdays to allow our staff time to process applications, renewals and related work.

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or our automated Client Information Line at 1-855-6-CONNECT (1-855-626-6632). More about 24/7 access options at www.ct.gov/dss/fieldoffices.

Benefits

Connecticut Energy Assistance Program

The Connecticut Energy Assistance Program (CEAP) benefits thousands of homeowners and renters throughout the state. Please check out the services explained on this website, as well as income guidelines to see if you are eligible for CEAP.

 

A vulnerable household may receive more basic benefits than a non-vulnerable household. A vulnerable household may be eligible for up to $1015 in basic winter heating benefits this winter, compared to $940 for a non-vulnerable household. Minimum basic benefit level is $410 for CEAP households.

 

Up to $1015 in winter heating assistance for ‘vulnerable’ households (Households which have one or more members who are elderly (age 60 or older), or who have a disability, or are under the age of 6.)

Up to $940 in winter heating assistance for non-vulnerable households (Households with no member who is elderly (age 60 or older), or has a disability, or is under the age of 6.)

 

A range of basic benefit levels are built into Connecticut's winter heating assistance program. Once a household applies and is determined eligible for the program, the level of benefits is determined. 

The exact level of basic benefits is determined by your household's income, the number of members, and whether there is a ‘vulnerable’ household member. Households with lower income levels are eligible for higher benefits.

 

Benefits for renters whose heat is included in the rent:
From $225 to $475 in winter heating assistance.
This level applies to households which do not make direct vendor payments for winter heating; In other words, renters whose heat is included in their rent. 

 

Benefits for Households qualifying for Crisis Heating Assistance: 
A one-time benefit of up to $1010 in winter heating assistance for CEAP deliverable fuel heated households.
Subject to the availability of funds, the state will implement a Crisis Assistance Program to address the heating needs of service recipient households who have exhausted their CEAP Basic Benefits and are unable to secure primary heat. A one-time benefit in winter heating assistance for deliverable fuel heated households of up to $1010 for eligible households with incomes up to 200% of the Federal Poverty Guidelines (FPG), and up to $500 for eligible households with incomes over 200% FPG to 60% State Median Income (SMI).
Crisis is defined in all cases as being unable to secure primary heat, causing a life-threatening situation during the program delivery period defined as being without or within one week of being without primary heating fuel, such as having an oil or kerosene supply below either 70 gallons or one-quarter tank. 

 

Benefits for Deliverable Fuel Households qualifying for Safety Net Assistance:
Up to $700 per delivery in Safety Net Assistance Benefits

  • Vulnerable CEAP households may receive up to four (4) Safety Net Deliveries.
  • Non-Vulnerable CEAP households may receive three (3) Safety Net Deliveries.
  • Vulnerable and Non-Vulnerable Level 5 households, i.e., those with income over 200% FPG to 60% SMI are eligible for up to three (3) Safety Net Deliveries.

Subject to the availability of funds, the state will implement a Safety Net Program to address the heating needs of CEAP deliverable fuel-heated households who have exhausted their Basic Benefits and Crisis Assistance Benefits and are in a life-threatening situation. Such households may be eligible to receive up to $700 per delivery in Safety Net Assistance Benefits.