**SNAP Replacement Benefits available for food originally purchased with SNAP and lost due to power outage.  Please visit www.ct.gov/snap or www.endhungerct.org for details.

**The DSS Greater Hartford and New Haven Field Offices are now available for pick-up and drop-off of applications/forms; filling out applications/forms on-site; general information; questions & answers; and picking up of EBT cards & income verifications. Lobby hours: 8:00 a.m. to 4:00 p.m. at 20 Meadow Rd., Windsor; and 50 Humphrey Street, New Haven.  Please note:  no in-person assistance such as interviewing and eligibility determination available yet, due to pandemic safety guidelines.  Visitors, please wear masks and observe safe social distancing.

 **At all DSS Field Offices applications and drop-boxes are available.  For office locations, please visit www.ct.gov/dss/fieldoffices.

 **Response time at our telephone Benefits Center (1-855-6-CONNECT) is currently longer than usual.  Thank you for your patience.

 **24/7 access:  Customers can access benefit and application information, 24/7, at www.connect.ct.gov and www.ct.gov/dss/apply; or 1-855-6-CONNECT. Full information on ways to contact DSS online, by phone, by mail, and at office dropboxes is at www.ct.gov/dss/fieldoffices. Information and updates about child support is available at www.ct.gov/dss/childsupport. Please also visit www.ct.gov/coronavirus for latest State of Connecticut updates; and www.ct.gov/dss/covid for DSS-specific updates. Thank you.

Energy Assistance - Winter Heating

Overview

 

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** Important Announcements** 

  • Community Action Agencies are currently accepting applications for next winter’s Energy Assistance Program.  Program guidelines, including important dates and benefit levels, will be updated once the 2020/2021 Low Income Home Energy Assistance Program Allocation Plan is approved in late August.  Please note the dates and benefit information currently displayed in this website are from last winter’s program.

     

  • To apply for the program, you can contact the Community Action Agency or affiliated organization in your area.  Please scroll down for information about where to call and apply.  You can also click on the link ‘Apply’ on the left of the screen for an application that is fillable for download and instructions.

 

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The Connecticut Energy Assistance Program (CEAP) is designed to help offset the winter heating costs of Connecticut's lower income households, specifically those households whose income falls at or below 60 percent of the state median income. CEAP is funded by the U.S. Department of Health and Human Services’ Low Income Home Energy Assistance Program (LIHEAP) Block Grant. The Connecticut Department of Social Services administers CEAP, in collaboration with its partners, Community Action Agencies across the state.

Please follow this link for a copy of the proposed FFY 21 LIHEAP Allocation Plan

The Connecticut Energy Assistance Program (CEAP) is now open at community action agency sites around the state. The agency that serves your town can be located on the following chart below. Contact numbers for each agency will immediately follow.

Chart of Connecticut towns served by energy assistance. 


Chart 2 

You can also contact 2-1-1, United Way or the DSS Office of Community Services at 1-800-842-1132 for contact information on the intake site closest to where you reside. For additional information about programs and services provided by CT Community Action Agencies, please follow this link to find the agency in your area.

General information:

Winter heating assistance pays for a household’s primary heating source such as oil, natural gas, electricity, propane, kerosene, coal, wood and wood pellets on behalf of eligible households. The amount of heat assistance may not be sufficient to cover a household’s entire winter heating cost.

Homeowners and renters may apply.

Households eligible for the winter heating program may also be eligible to receive weatherization assistance. This can help conserve energy and lower heating bills.

The Connecticut Energy Assistance Program is administered by the Department of Social Services, and coordinated by regional Community Action Agencies, in cooperation with municipal and other non-profit human service agencies. 

Please follow this link for the LIHEAP Federal Performance Measures - "State at a Glance Snapshot" for Connecticut.