Field Office Locations
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Bridgeport Field Office |
Effective Tuesday, September 13, **DSS Field Offices are now open Monday, Thursday, Friday, from 8:00 a.m. to 4:30 p.m. and on Tuesdays from 8:00 a.m. to 11:30 a.m.
**DSS Field Offices and our telephone Benefits Center are closed on Tuesdays from 11:30 am and all day Wednesdays to allow our staff time to process applications, renewals and related work. ** Services provided in the office - If you do not have an appointment for in-person interview, the following services are available at the reception window: pick-up of applications/forms; filling out applications/forms on-site; general information; questions & answers; and picking up of mail, EBT cards & income verifications. For office locations, please visit www.ct.gov/dss/fieldoffices. **In-Person Interview - If an in-person interview is required, you can make an appointment. An appointment can be made by calling the Benefits Center at 1-855-6-CONNECT (1-855-626-6632) to speak to an Eligibility Services Worker between 7:30 a.m. and 4:30 p.m., Monday, Thursday, Friday and Tuesdays 7:30 a.m. to 11:30 a.m. **Dropping off Documents - Outside drop-boxes are available, or use the pre-paid business reply envelope to mail your documents directly to the DSS Scanning Center at PO Box 1320, Manchester, CT 06045. Please allow DSS 10 days to review and process any documents submitted before contacting us. **24/7 access: Customers can access benefit information, apply for benefits, obtain forms and/or open a ‘My Account’ 24/7, at www.connect.ct.gov (online MyAccount); or 1-855-6-CONNECT/1-855-626-6632 (telephone MyAccount). Information about applying for benefits is also at www.ct.gov/dss/apply. Opening an online MyAccount lets you obtain forms, upload documents, apply for and renew benefits and check on your benefit situation. And we now have a mobile app—MyDSS--to help you connect to DSS even faster! Please click on www.mydss.ct.gov for more info. **The Office of Child Support Services is open by appointment only, Monday – Friday, from 8 a.m. to 4 p.m. Office locations and contact information at www.ct.gov/dss/childsupport/contact. **Response time at our telephone Benefits Center (1-855-6-CONNECT, or 1-855-6-CONNECT) is currently longer than usual. Thank you for your patience.. **Things to know before visiting a DSS Field Office: Please visit www.ct.gov/coronavirus for latest State of Connecticut updates; and www.ct.gov/dss/covidfor DSS-specific updates. Thank you, and please stay healthy.
DSS offers Video Remote Interpreting (VRI) / Language Translation ServicesVideo Interpreting available onsiteWhat is VRI?DSS’s Video Remote Interpreting (VRI) is the on-demand service that provides communication between deaf or hard-of-hearing persons and hearing persons that are in the same location, utilizing an interpreter by way of a computer with a webcam and Internet connection or a tablet using a cellular connection. Benefits
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Danbury Field Office |
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Greater Hartford Field Office |
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| Manchester Field Office
699 East Middle Turnpike
Manchester, CT 06040 |
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Middletown Field Office 2081 South Main Street, Suite B Middletown, CT 06457 |
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New Britain Field Office 30 Christian Lane New Britain, CT 06051-4152 |
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New Haven Field Office 50 Humphrey Street New Haven, CT 06513 |
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Norwich Field Office 401 West Thames Street Norwich, CT 06360 |
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Torrington Field Office 62 Commercial Boulevard Torrington, CT 06790 |
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Stamford Field Office 1642 Bedford Street Stamford, CT 06905 |
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Waterbury Field Office 249 Thomaston Avenue Waterbury, CT 06702 |
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