Department of Social Services

55 Farmington Avenue
Hartford CT 06105-3730

DSS Client Information Line & Benefits Center:

1. Call 1-855-6-CONNECT (1-855-626-6632)   (TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties)
   
   
2. Follow the prompts to get the information you need        
   
   

Our automated ‘interactive voice response’ telephone system will help DSS clients get the information you need without waiting to speak to an eligibility worker. You will also have the option of speaking to a worker, if you choose, during business hours.  Please use this, toll-free service instead of the local DSS numbers you have been using. This Client Information Line service is available 24/7. You can also connect directly to a worker in our Benefits Center by following the phone menu prompts, Monday through Friday, between 7:30 a.m. and 4:00 p.m. The Benefits Center is staffed with workers dedicated to answering your questions, processing change requests and providing you with information about other resources.

Online access to check benefits and report changes: www.connect.ct.gov Opens in a new window

Online applications: DSS Apply

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FIELD OFFICES 

DSS Office hours are Monday through Friday between 8:00 a.m. and 4:30 p.m. 

Please note: You can visit any DSS field office for service, regardless of where you live in Connecticut.

Bridgeport Field Office

Address - 925 Housatonic Avenue, Bridgeport, CT 06606-5700
Follow this link for directions using Google MapsSocial Services Opens in a new window
 

Danbury Field Office

Address - 342 Main Street, Danbury, CT 06810-5833
Follow this link for directions using Google MapsSocial Services Opens in a new window

Greater Hartford Field Office

Address – 20 Meadow Road, Windsor, CT 06095
Follow this link for directions using Google Maps Opens in a new window

Manchester Field Office

Address - 699 Middle Turnpike East, Manchester, CT 06040-3744
Follow this link for directions using Google Maps Opens in a new window

Middletown Field Office

Address - 2081 South Main Street (Route 17), Suite B, Middletown, CT  06457
Follow this link for directions using Google Maps Opens in a new window

New Britain Field Office

Address - 30 Christian Lane, New Britain, CT 06051-4121
Follow this link for directions using Google Maps Opens in a new window

New Haven Field Office

Address - 50 Humphrey Street, New Haven CT, 06513-2905
Follow this link for directions using Google Maps Opens in a new window

Norwich Field Office

Address - 401 West Thames Street, Unit 102, Norwich, CT 06360
Follow this link for directions using Google Maps Opens in a new window

Stamford Field Office

Address - 1642 Bedford Street, Stamford, CT 06905-4731
Follow this link for directions using Google Maps Opens in a new window
 

Torrington Field Office

Address - 62 Commercial Boulevard, Suite 1, Torrington, CT 06790-9983
Follow this link for directions using Google Maps Opens in a new window

Waterbury Field Office

Address - 249 Thomaston Ave., Waterbury, CT 06702-1397
Follow this link for directions using Google Maps Opens in a new window
 

Updated! Willimantic Field Office

Please note new address - 1320 Main Street, Suite 18, Tyler Square, Willimantic, CT 06226 (beginning January 29, 2018)
*To view a flyer about the new office in English and en Espanol, please follow this link.
*To view a news release about the new office, please follow this link.
Follow this link for directions using Google Maps Opens in a new window