*24/7 access to DSS: You can apply for & renew services online through our ConneCT portal (www.connect.ct.gov) without visiting a Field Office or calling our Benefits Center. Get case/benefit status, view notices, report changes, download budget sheets, upload & send documents -- & much more!

*Check out MyDSS--our new mobile-friendly app! Access your DSS account anywhere, anytime, on any device (www.ct.gov/mydss)

*Our 24/7 Client Information Line gives you access to many service & eligibility needs (1-855-626-6332).

*DSS Field Offices and staffed Benefits Center (also 1-855-626-6632) are open Monday, Tuesday, Thursday and Friday, from 8:00 a.m. to 4:30 p.m. (closed Wednesday). www.ct.gov/dss/fieldoffices

MyDSS Home

Overview

Welcome to MyDSS!

The Department of Social Services is pleased to announce a new mobile-friendly application called MyDSS for use by our client households throughout Connecticut.  MyDSS will help you access benefit information and interact with DSS anytime, anywhere, on any device! 

MyDSS is easy to navigate across devices with multiple self-service options.  You’ll find there is less time spent using the phone to talk with the Benefits Center, and less need for in-person trips to an office to access information about benefit status or details.  This technology helps consumers to streamline access and get the important information you need in real time.

A few examples of what you can do when you download MyDSS:  You can quickly open copies of notices, upload pictures of verification documents, view and download proof of benefits (budget sheets) and effectively report changes required for continuity and expansion of existing benefits.  DSS consumers who already are enrolled with an online MyAccount will simply use the same username and password to login to this new mobile-friendly application.

Unlike a traditional mobile application, you won’t find MyDSS on the app store.  Instead, you can visit www.mydss.ct.gov and save it as a shortcut to your phone.  Please see the FAQ at www.mydss.ct.gov for more guidance about how to save MyDSS to an iPhone or Android phone.

Follow the link, Video Guides for DSS Clients, to learn more about MyDSS app.

We hope you find MyDSS to be easy to use and helpful. 

Thank you from DSS.