Video Guides for DSS Clients

Overview

First off, by creating an online client benefits account at– ‘MyAccount’ - with your client ID, you can look at the benefits you currently receive with DSS. You will need to create a user name and password online at www.connect.ct.gov Opens in a new window Opens in a new window Opens in a new window. The information you enter to create your MyAccount helps to ensure that only you can see your household's benefit information. We will safeguard all of your personal information. When you sign up, you can access the status of your benefits anytime and anywhere from a computer or smartphone with an internet connection.

MyAccount technical support (for help using MyAccount online) is available by calling toll-free 1-877-874-1612, Monday – Friday, 8:30 am to 5 pm. The following videos may also be helpful to you.

 
ConneCT also features a service prescreening tool at www.connect.ct.gov which helps show if you may be eligible for programs with DSS.  By giving information about your income, assets, and the bills you pay each month, you can find out if you might be eligible for help buying food, providing health care coverage for you and/or your family, and assistance with other DSS programs.