*SNAP Recipients: Starting in January 2023, DSS will be texting renewal reminders to recipients who need to submit their renewal forms. Texts will come from the DSS Benefits Center phone number (855-626-6632). Texts will be strictly informational. They will NOT ask for identifying or personal information. Click here for more information.

*Don’t miss important news about your benefits: Update your contact info online now! Visit Update Us (ct.gov)

*24/7 access to DSS: Already a DSS client? Use the MyDSS mobile-friendly app: www.ct.gov/mydss. Apply & renew services at www.connect.ct.gov, plus get benefit status, notices, report changes, upload/send documents & more!

Video Guides for DSS Clients

Overview

By creating an online client benefits account at– ‘MyAccount’ - with your client ID, you can look at the benefits you currently receive with DSS. You will need to create a user name and password online with at www.connect.ct.gov or www.mydss.ct.gov.

The information you enter to create your MyAccount helps to ensure that only you can see your household's benefit information. We will safeguard all of your personal information. When you sign up, you can access the status of your benefits anytime and anywhere from a smartphone,tablet or computer with an internet connection.

MyAccount technical support (for help using MyAccount online) is available by calling toll-free 1-877-874-1612, Monday – Friday, 8:30 am to 5 pm. The following videos may also be helpful to you.

MyDSS Videos in English:

MyDSS Videos in Spanish:

ConneCT Videos:

ce prescreening tool at www.connect.ct.gov which helps show if you may be eligible for programs with DSS.  By giving information about your income, assets, and the bills you pay each month, you can find out if you might be eligible for help buying food, providing health care coverage for you and/or your family, and assistance with other DSS programs.