**DSS Field Offices are now open Monday, Tuesday, Thursday and Friday, from 8:00 a.m. to 4:30 p.m.

**DSS Field Offices and our staffed telephone Benefits Center (1-855-6-CONNECT or 1-855-626-6632) are closed on Wednesdays to allow our staff time to process applications, renewals and related work.

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or our automated Client Information Line at 1-855-6-CONNECT (1-855-626-6632). More about 24/7 access options at www.ct.gov/dss/fieldoffices.

Video Guides for DSS Clients

Overview

By creating an online client benefits account at– ‘MyAccount’ - with your client ID, you can look at the benefits you currently receive with DSS. You will need to create a user name and password online with at www.connect.ct.gov or www.mydss.ct.gov.

The information you enter to create your MyAccount helps to ensure that only you can see your household's benefit information. We will safeguard all of your personal information. When you sign up, you can access the status of your benefits anytime and anywhere from a smartphone,tablet or computer with an internet connection.

MyAccount technical support (for help using MyAccount online) is available by calling toll-free 1-877-874-1612, Monday – Friday, 8:30 am to 5 pm. The following videos may also be helpful to you.

MyDSS Videos in English:

MyDSS Videos in Spanish:

ConneCT Videos:

ConneCT also features a service prescreening tool at www.connect.ct.gov which helps show if you may be eligible for programs with DSS.  By giving information about your income, assets, and the bills you pay each month, you can find out if you might be eligible for help buying food, providing health care coverage for you and/or your family, and assistance with other DSS programs.