*Has your contact information changed? Don’t miss important news about your benefits. Please update your contact info online now! If you’re a HUSKY A, B or D member, go to www.accesshealthct.com and sign in to your Access Health CT User Account. If you’re a HUSKY C member, SNAP or cash assistance client, go to www.connect.ct.gov or www.mydss.ct.gov and sign in to your DSS MyAccount.

*24/7 access to DSS: You can apply for & renew services online through our ConneCT portal (www.connect.ct.gov). Get case/benefit status, view notices, report changes, download budget sheets, upload & send documents & more! Our 24/7 Client Information Line gives you access to many service & eligibility needs (1-855-626-6632). And check out MyDSS--our new mobile-friendly app--access your account anywhere, anytime, on any device (www.ct.gov/mydss).

*Our customers can access benefit and application information, 24/7, at www.connect.ct.gov and www.ct.gov/dss/apply; or 1-855-6-CONNECT (1-855-626-6632), except during system maintenance on Monday, 05/16/2022 from 7:00 p.m. to 9:00 p.m., during which ConneCT/MyDSS and PWA will experience a complete outage.

Video Guides for DSS Clients

Overview

By creating an online client benefits account at– ‘MyAccount’ - with your client ID, you can look at the benefits you currently receive with DSS. You will need to create a user name and password online with at www.connect.ct.gov or www.mydss.ct.gov.

The information you enter to create your MyAccount helps to ensure that only you can see your household's benefit information. We will safeguard all of your personal information. When you sign up, you can access the status of your benefits anytime and anywhere from a smartphone,tablet or computer with an internet connection.

MyAccount technical support (for help using MyAccount online) is available by calling toll-free 1-877-874-1612, Monday – Friday, 8:30 am to 5 pm. The following videos may also be helpful to you.

MyDSS Videos in English:

MyDSS Videos in Spanish:

ConneCT Videos:

ConneCT also features a service prescreening tool at www.connect.ct.gov which helps show if you may be eligible for programs with DSS.  By giving information about your income, assets, and the bills you pay each month, you can find out if you might be eligible for help buying food, providing health care coverage for you and/or your family, and assistance with other DSS programs.